Summary
Overview
Work History
Education
Skills
Timeline
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Mekhi Jean

West Palm Beach,FL

Summary

Goal-oriented, hardworking, and dedicated to continuously improving team functions and location sales. Implements proactive, market-driven strategies to capitalize on sales opportunities with creative events and new product lines. Skilled trainer and team manager with a motivational style.

Overview

2
2
years of professional experience

Work History

Retail Supervisor

CVS Pharmacy
Juno Beach, FL
01.2023 - 11.2023
  • Developed and implemented effective schedules to ensure adequate staffing coverage during peak hours.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Created reports summarizing sales results, trends in customer buying behavior, and other relevant metrics.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
  • Delegated work to staff, setting priorities and goals.
  • Enabled consistent sales by empowering front-line staff with tools to successfully promote products.
  • Contributed to merchandising ideas at team meetings to increase sales.
  • Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
  • Helped each team increase business with improved approaches to planning and product line management.
  • Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
  • Supervised successful, well-supplied, and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Increased sales by optimizing in-store promotional strategies.
  • Coordinated promotional activities such as advertising campaigns, special offers, and discounts to increase sales volume.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Supervised daily operations of the store including opening and closing routines, inventory management, and stocking shelves.
  • Supported long-term business strategies, generating guest relations feedback for process improvements.
  • Ensured compliance with all safety regulations, policies, and procedures.
  • Created successful plans to maximize profits and reduce losses.
  • Counted and balanced registers.
  • Monitored sales performance of team members to ensure goals were met or exceeded expectations.
  • Mentored newly hired staff in upselling techniques to improve sales.

Seasonal Construction Worker

Matadi Construction
Loxahatchee Groves, FL
05.2022 - 08.2022
  • Performed site activities required of green-certified construction practices.
  • Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
  • Learned and mastered skilled trade specialties under the guidance of expert mentors.
  • Maintained a clean, safe working environment by removing debris from the job site before shift completion.
  • Assembled structural components, replacing parts to meet regulatory code standards.
  • Used trowels and floats to smooth and finish freshly poured cement or concrete.
  • Lifted heavy objects into place with cranes or hoists.
  • Assisted supervisors when needed completing additional duties as assigned.
  • Used picks and shovels to dig, spread, and level dirt and gravel.
  • Operated a variety of tools to excavate, move, and grade earth for foundations, trenches, and roads.

Cafe Team Leader

Defy Trampoline Park
West Palm Beach, FL
09.2021 - 03.2022
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Coordinated maintenance and repair of food service equipment.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Monitored actions of staff and customers to uphold health and safety standards.
  • Rotated and replenished products in display cases.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Supervised daily operations of the cafe, including ordering supplies and managing staff schedules.
  • Served as an ambassador for the company by providing friendly customer service at all times.
  • Ensured compliance with health and safety regulations in the cafe environment.
  • Managed cash register operations accurately during peak hours of operation.
  • Coordinated with other departments to ensure smooth delivery of services across the board.
  • Resolved customer complaints in a professional manner.
  • Responded to customer concerns efficiently, accurately and with detailed information.

Education

High School Diploma -

Santaluces Community High School
Lantana, FL
05-2023

Skills

  • Task Delegation
  • Store Organization
  • Store Maintenance
  • Customer Service Management
  • Sales Development
  • Inventory Control
  • Loss Prevention
  • Cash Register Operations
  • Product Sales
  • Sales Monitoring
  • Sales Leadership
  • Performance Monitoring
  • Creativity and Originality
  • Handling Complaints
  • Physical Stamina

Timeline

Retail Supervisor

CVS Pharmacy
01.2023 - 11.2023

Seasonal Construction Worker

Matadi Construction
05.2022 - 08.2022

Cafe Team Leader

Defy Trampoline Park
09.2021 - 03.2022

High School Diploma -

Santaluces Community High School

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Mekhi Jean