Meko Santiago
Goldsboro,NC
Summary
Highly organized Administrative Specialist with extensive experience assisting with utilization and review, coding, maintaining a filing system and handling confidential records.
Overview
2
2
years of professional experience
Work History
Assistant Community Manager
Greystar
Garner, NC
03.2023 - Current
- Documented experience performing administrative functions in an office setting.
- Demonstrated experience in organization, retention, review and filing of records.
- Executed internal, annual 100% resident file audits. During the audit ensured all resident documents were scanned and electronically uploaded to management software. Updated new and renewal lease agreements to reflected accurate rent role billing and submitted help desk tickets to make necessary updates to the lease documents as needed. As a result, property received back to back file audits with about 98% accuracy.
- Supported and assisted the Community Manager in overseeing and managing the financial and operational facets of the community. Completed all accounting and bookkeeping tasks, prepared monthly close-out and financial reports and processed invoices for payment. On a monthly basis collected rents, posted late and small balance notices and ensured the community maintained a monthly delinquency below $14,000/monthly.
Leasing Agent
Greystar
Mary Esther, FL
03.2022 - 03.2023
- Responsible for drafting and executing leases as well as submitting application data.
- I responded quickly and courteously to resident and client/owner concerns and questions, and took prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
- Facilitated community tours and showed apartments, processed applications, credit screening, and criminal background checks in accordance with Greystar policies and procedures to ensure applicants met community screening criteria. In both 2023 and 2024 I worked tirelessly to secure over 100 leases for the community and was selected by my superiors to attend the Dale Carnegie Advanced Sales certification.
Education
High School Diploma -
Chippewa Valley High School
Clinton Township, MI05-2015
Skills
- Office Administration
- Schedule Coordination
- Documentation Management
- Contract Processing
- Document Control
- Inventory Management
- File Maintenance
- Data Entry
Timeline
Assistant Community Manager
Greystar
03.2023 - Current
Leasing Agent
Greystar
03.2022 - 03.2023
High School Diploma -
Chippewa Valley High School