Mekuria Tikur
Carrollton,USA
Summary
Franchise Owner experienced in retail operations and strategic planning. Delivered consistent growth through effective marketing, staff leadership, and a commitment to excellence in customer service. Focused on maintaining efficient operations as a Driver, ensuring passenger satisfaction while adhering to DOT regulations.
Overview
25
25
years of professional experience
Work History
Lyft Driver
Lyft
08.2024 - Current
- Provided safe and reliable transportation for passengers in various locations.
- Navigated efficiently using GPS technology to reach destinations quickly.
- Communicated effectively with passengers to ensure comfort and satisfaction.
- Maintained a clean and well-functioning vehicle for optimal passenger experience.
- Adapted to changing traffic patterns and road conditions during trips.
- Managed time effectively to accommodate multiple ride requests throughout shifts.
Uber Driver
Uber
12.2023 - Current
- Provided safe and efficient transportation for passengers across urban areas.
- Communicated effectively with passengers to ensure a positive ride experience.
- Navigated routes using GPS technology to optimize travel times and efficiency.
- Adhered to traffic laws and safety regulations during all driving activities.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Assisted passengers with loading and unloading luggage.
- Assisted passengers with loading and unloading luggage when necessary.
- Not only do I pick up and drop off passengers, I also deliver food and other delivery items to customers
Franchise Owner
7-eleven 19358
12.2011 - 07.2023
- Managed labor, inventory and overhead costs to maintain profitability.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Operated daily business functions effectively to consistently achieve sales goals each year and grow sales from 1.2m in 2011 to 2.4m in 2022.
- Trained and motivated employees to enhance daily business functions.
- Trained and motivated employees to perform daily business functions.
- Trained and supervised staff to deliver excellent customer service experiences.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Franchise Owner
7-eleven
12.2008 - 06.2018
Store Manager
7-eleven
01.2006 - 12.2008
- Oversaw inventory management processes to ensure accurate stock levels., cash control, and store opening and closing procedures.
- Led and supported store employees in fast-paced environment through proactive communication and constructive feedback.
- Completed point of sale opening and closing procedures.
- Organized and rotated merchandise and displays to highlight new products and promotions, enhancing customer engagement.
Assistant Store Manager
7-eleven
11.2001 - 12.2005
- Managed opening and closing procedures, recommending changes that streamlined daily activities.
- Rotated merchandise and displays to highlight new products and promotions, driving customer engagement.
- Inspected store areas to identify and resolve operational issues, ensuring smooth operations.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bahir Dar University
EthiopiaSkills
- Navigation skills
- Customer Service
- Time Management
- Problem Solving
- Quality Assurance
- Financial Management
- Vendor Management
- Goal Setting
- Staff Training
- Navigation Skills
Timeline
Lyft Driver
Lyft
08.2024 - Current
Uber Driver
Uber
12.2023 - Current
Franchise Owner
7-eleven 19358
12.2011 - 07.2023
Franchise Owner
7-eleven
12.2008 - 06.2018
Store Manager
7-eleven
01.2006 - 12.2008
Assistant Store Manager
7-eleven
11.2001 - 12.2005
Bahir Dar University