Mekya Holeman
Pittsburgh,PA
Summary
As a welcoming, positive, detailed, and precise Data Entry Clerk and hardworking student, provides valuable administrative and clerical contributions from a diverse, 7-year industry background. Equipped with varied administrative support experiences with colleagues and clients; maintains accuracy in entering personal and medical data & information into company software. Preserving a patient and friendly demeanor while assisting calls with consistent accuracy. Meticulous and detail-oriented, with strong observational and communication skills.
Overview
8
8
years of professional experience
Work History
Cashier/Server
Chipotle Grill
05.2022 - Current
- Welcomed customers and helped determine their needs, assisting average of over 250 customers daily.
- Operated cash register to record transactions accurately and efficiently.
- Assisting customers with returns, refunds, and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers
- Answered questions about store policies and addressed customer concerns.
- Learned duties for various positions and provided backup during peak times.
Medicaid Coordinator Intern
UPMC
06.2023 - 08.2023
- Accomplished tasks according to directions and instructions accurately in timely manner.
- Sorted and organized files, spreadsheets, and reports with between 3 to 500 patients daily.
- Gathered and examined information from multiple sources.
- Communicated messages, thoughts, and ideas.
- Formulated and generated analysis related to assigned research topics.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Receptionist
The Hair Saloon
07.2019 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Ensuring ease of customer-to-client transition during waiting periods.
- Booked & confirmed appointments, communicated with clients, and updated client records.
- Maintained and updated information in computer databases.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Receptionist
Cal U Of Pennsylvania Speech & Hearing Clinic
09.2018 - 05.2019
- Maintain welcoming atmosphere for department's therapy clients and over 30 preschool students & their families.
- Responded to inquires from callers seeking information.
- Collected and distributed over 15 phone messages to professors and team members .
- Organized incoming and out-going mail to appropriate mail slots.
- Faxing & scanning important documents to appropriate parties.
Intern
Magee Women’s Hospital
06.2018 - 08.2018
- Observation and occasional minor assistance of genetic counselors. Mainly emotional support to patients & families.
- Performed administrative support in Cancer Genetics Department.
- Created entered patient pedigree data into Epic Systems.
- Organized & assigned on average of 25 patient test results with proper patient files in Epic Systems daily.
Administrative Assistant, Summer Intern
Allegheny General Hospital
06.2017 - 08.2017
- Provided filing support for joint commission and auditing project in Human Resources Department.
- Received and updated on average 50 new files daily; occasionally replacing files if necessary .
- Handled and sorted on average 250 documents for audit daily.
- Executed efficient record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels
Summer Intern
The American Red Cross
06.2016 - 08.2016
- Initiated and answered average of 50 service calls daily, to provide information.
- Sorted and distributed incoming mail and packages daily.
- Completed research, compiled data, updated spreadsheets, and produced timely reports regarding event planning.
- Provided regular service outreach to surrounding communities.
- Coordinated local support for annual event.
Education
Some College (No Degree) - Communications Disorders
California University of Pennsylvania
California, PASkills
- Administrative Support
- MS 10/Spreadsheets, Google Docs
- Data Input & Spreadsheet Tracking
- Manage Digital & Physical Files
- Record Keeping
- Calendar & Appointment Management
- Independent and Team-Oriented
- Collaborative
- Patient yet assertive
- Adaptable
- Strong interpersonal skills
- Organization and Efficiency
- Prioritization & Time management Skills
Timeline
Medicaid Coordinator Intern
UPMC
06.2023 - 08.2023
Cashier/Server
Chipotle Grill
05.2022 - Current
Receptionist
The Hair Saloon
07.2019 - 03.2020
Receptionist
Cal U Of Pennsylvania Speech & Hearing Clinic
09.2018 - 05.2019
Intern
Magee Women’s Hospital
06.2018 - 08.2018
Administrative Assistant, Summer Intern
Allegheny General Hospital
06.2017 - 08.2017
Summer Intern
The American Red Cross
06.2016 - 08.2016
Some College (No Degree) - Communications Disorders
California University of Pennsylvania
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