I have been in the construction field for going on 21 years in a broad field of construction all phase's from new construction to start to finish in remodeling
Overview
8
8
years of professional experience
1
1
Certification
Work History
Construction Owner/ Project Manager
Self-employeed
06.2016 - Current
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Generated revenues yearly and effectively capitalized on industry growth.
Assessed damaged materials and notified maintenance personnel of needed repairs.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
Windsor Mills School
Windsor, OH
Skills
Regulatory Compliance
Labor Relations
KPI Management
Budget Administration
Business Management
Project Management
Customer Relations
Small business operations
Certification
[Area of expertise] License - [Timeframe] construction licensed since 2016
Certified [Job Title], [Company Name] - [Timeframe] Mel's Handyman Service since 2016