Summary
Overview
Work History
Skills
Timeline
Generic

Mel Carroll

Shoreline,WA

Summary

Seasoned Finance Director with a proven track record at Jaguar Land Rover Seattle. Skilled in elevating customer financing experiences and maintaining regulatory compliance. I excel in negotiation tactics and product sales, ensuring robust business forecasting and client satisfaction.

Overview

31
31
years of professional experience

Work History

Finance Director

Jaguar Land Rover Seattle
10.2011 - Current
  • Conducting credit assessments for customers to determine suitable financing alternatives.
  • Generating and organizing documentation related to vehicle transactions, including licensing, trade paperwork, and necessary records to ensure dealership adherence to regulations.
  • Managing the processing of financing paperwork and completing loan documentation for the lending institution.
  • Designing a comprehensive 5-6 column finance option menu showcasing various products including service contracts, pre-paid maintenance, Gap, Tire & Wheel, Windshield protection, Anti-theft, Xpel film, and paint and leather protection.
  • Upholding a consistently high PVR average and effectively managing the product index count.
  • Overseeing daily CIT (cash in transit) reconciliation every morning.
  • Providing support to sales associates in closing deals.
  • Providing guidance and support to finance managers under my supervision.

Insurance Agent

Farmers Insurance
09.2009 - 12.2010
  • Demonstrated excellent communication skills when discussing insurance policies with customers to ensure they were fully informed of their coverage options.
  • Built and maintained relationships with clients to support satisfaction.
  • Developed strong customer service skills, including problem resolution and conflict management.
  • Contacted prospective and current clients via telephone to provide quote and policy information.
  • Customized insurance programs to suit individual customer needs.
  • Licensed in various types of insurance products, such as life, property, casualty, and disability insurance.
  • Provided guidance and advice to customers regarding their existing policies or potential purchases.

Realtor

Keller Williams
04.2006 - 04.2007
  • Demonstrated strong negotiation skills to close real estate deals.
  • Guided and assisted buyers or sellers throughout entire transaction process.
  • Built long-term relationships with clients by providing exceptional customer service.
  • Resolved issues and conflicts during purchase or sale of real estate property.
  • Performed comparative market analysis to estimate property value.
  • Collaborated with lenders, title companies, inspectors, attorneys, throughout the sale process.
  • Promoted sales through advertisements, open houses and listing services.
  • Prepared and guided clients through contracts, escrow paperwork, and deeds.

Sales Manager

Silverstar Automotive
01.1993 - 04.2006
  • Negotiated deals with customers, providing them with the best possible pricing and payment plans.
  • Resolved customer complaints quickly and effectively while maintaining excellent customer relations.
  • Utilized CRM software to track customer interactions and monitor progress towards goals.
  • Managed a sales team, ensuring they met their daily and monthly targets.
  • Consistently achieved monthly quotas and exceeded expectations set by upper management.
  • Provided guidance and mentorship for junior-level staff members.

Skills

  • Proficient in Dealertrack, CUDL, and Reynolds & Reynolds
  • Customer Needs Assessment
  • Negotiation Tactics
  • Product Sales
  • Regulatory Compliance
  • Financial Planning
  • Business Forecasting
  • KPI Tracking

Timeline

Finance Director

Jaguar Land Rover Seattle
10.2011 - Current

Insurance Agent

Farmers Insurance
09.2009 - 12.2010

Realtor

Keller Williams
04.2006 - 04.2007

Sales Manager

Silverstar Automotive
01.1993 - 04.2006

Similar Profiles

CREATE PROFILE
Mel Carroll