Meleana Tang

• Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
• Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
• Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
• Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Expertise in creating personalized tennis programs tailored to the specific needs and goals of competitive junior players.

Proficient in designing and managing training schedules, balancing practice sessions, match play, and rest periods to optimize performance.

Focused on the holistic development of players, incorporating physical conditioning, technical skills, and mental toughness into training plans.

Strong ability to communicate effectively with players and parents, providing constructive feedback and motivation to help players achieve their potential.

Skilled at adjusting training programs to accommodate the evolving needs and progress of players, ensuring continuous development.

Solely managed front end operations, handling cashier and barista duties, taking customer orders, preparing drinks and packaging desserts.

Responsible for nightly cleanup, including mopping floors, cleaning windows, restocking inventory, and ensuring product quality and presentation.

Restocked ingredients, took orders, and prepared drinks simultaneously in a fast-paced environment.

• Engaged with customers to effectively build rapport and lasting relationships.
• Answered customer questions about sizing, accessories, and merchandise care.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.