Assist guests with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges).
Go above and beyond to provide assistance, assist with luggage, coffee, directions, wake up calls, future reservations, etc.
Coordinates all guest requests, informs guests of hotel services, features, and room amenities.
Prepare, set up, stock, take down, clean, and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.
Uses suggestive selling techniques.
Reservations and Sales
Hotel Yenisehir Palace
10.2001 - 11.2002
Front Desk Agent
Hilton Hotel Istanbul
Istanbul
02.2001 - 10.2001
Assist guests with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges).
Go above and beyond to provide assistance, assist with luggage, coffee, directions, wake up calls, future reservations, etc.
Coordinates all guest requests, informs guests of hotel services, features, and room amenities.
Prepare, set up, stock, take down, clean, and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.