Mel Miller
Media,PA
Summary
Self motivated professional with 20 years of progressive experience in operations, team leadership, and inventory management. Proven track record of maintaining high operational standards, controlling shrink, and executing merchandising strategies that drive sales and customer satisfaction. Recognized as Grocery Manager of the Year for leadership excellence and performance. Dedicated professional committed to operational excellence, team development, and continuous professional and personal growth.
Overview
2026
2026
years of professional experience
Work History
Grocery Department Manager
The Giant Company
Broomall, PA
03.2022 - Current
- Oversaw the ordering process for the Grocery Department; maintained relationships with vendors.
- Implemented strategies to reduce shrinkage and minimize losses due to theft or other factors.
- Developed and trained new team members to meet company performance standards.
- Motivated team members to achieve daily goals by providing clear direction, guidance and support.
- Ensured store was properly merchandised according to planograms; identified opportunities for improvement.
- Created weekly schedules based on staffing needs, budgets and team member requests.
- Developed weekly sales plans to drive sales and efficiency.
- Set and maintained seasonal displays in accordance with company standards.
- Supported department preparation for inventory audits, ensuring count accuracy and audit readiness.
- Selected as Grocery Department Manager of the Year in 2023
Data Integrity Lead
The Giant Company
Broomall, PA
2019 - 03.2021
- Ensured accuracy of product data, including UPCs, pricing, descriptions and pack sizes.
- Conducted quarterly scan audits to ensure pricing and shelf tag accuracy.
- Corrected discrepancies between POS, Inventory and merchandising systems.
- Executed weekly ad changeover, ensuring accurate promotional signage and pricing compliance.
CAO Lead
The Giant Company
Broomall, PA
2016 - 2019
- Maintained accurate on-hand counts.
- Helped reduce out of stock and excess inventory.
- Investigated root causes of recurring ordering issues.
- Collaborated with department leaders to maintain scan integrity and ensure accurate inventory counts.
- Supported reset execution and planogram integrity.
Full Time Dairy Associate
The Giant Company
Broomall, PA
2012 - 2016
- Stocked Dairy cases (milk, yogurt, cheese, eggs..etc)
- Rotated product using FIFO (First in, First out)
- Effectively controlled shrink through inventory management and product rotation.
- Assisted with unloading and breaking down delivery shipments.
- Supported customer satisfaction through knowledgeable service and efficient replenishment.
- Conducted weekly ad changeovers to ensure pricing accuracy.
Full Time Produce Associate/ Salad Bar Lead
The Giant Company
Trexlertown, PA
2010 - 2012
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Pleasantly greeted customers and provided prompt and courteous service.
- Completed prep work on pre-packaged vegetables and fruits.
- Prepared and assembled fruit and vegetable trays to meet customer and catering orders.
Full Time Night Crew Associate
The Giant Company
Pottstown, PA
2009 - 2011
- Replenished sales floor inventory during overnight operations to ensure product availability and store readiness.
Part Time Grocery Associate
The Giant Company
Aston, PA
2008 - 2009
- Stocked shelves to maintain product availability and organized displays.
- Assembled end cap displays to support weekly sales and promotions.
- Applied shelf tags to support pricing and product identification.
Part Time Cashier
The Giant Company
Aston, PA
06.2006 - 2008
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Resolved customer inquiries and issues promptly, fostering a positive shopping environment.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Academy Park High School
Sharon Hill, PASkills
- Multitasking Abilities
- Complex Problem-solving
- Leadership and team development
- Reliability
- Product merchandising
- Self motivation
- Customer service excellence
- Handles high-pressure situations with professionalism
- Fast learner with strong adaptability
Timeline
Grocery Department Manager
The Giant Company
03.2022 - Current
Part Time Cashier
The Giant Company
06.2006 - 2008
Data Integrity Lead
The Giant Company
2019 - 03.2021
CAO Lead
The Giant Company
2016 - 2019
Full Time Dairy Associate
The Giant Company
2012 - 2016
Full Time Produce Associate/ Salad Bar Lead
The Giant Company
2010 - 2012
Full Time Night Crew Associate
The Giant Company
2009 - 2011
Part Time Grocery Associate
The Giant Company
2008 - 2009
High School Diploma -
Academy Park High School