Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mel Ramirez

Heber,UT

Summary

Professional sales specialist bringing strong ability to drive revenue growth through strategic planning, client relationship management, and effective communication. Skilled in identifying market opportunities, negotiating deals, and delivering compelling sales presentations. Consistently contributes to team success with focus on collaboration, adaptability, and achieving measurable results. Recognized for reliability and ability to thrive in fast-paced environments.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Sales Specialist

Bose
01.2013 - 08.2025
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Recognized for closing the largest sale of over $1,000,000.00 for the Park City Bose Location.

Assistant Manager

Papa John's Pizza
02.2016 - 02.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sous Chef

Grand Summit Hotel
02.2000 - 05.2012
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
  • Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.

Education

Management

Porterville Union High School
Porterville, CA
05-1987

Skills

  • Relationship building
  • Client relations
  • Customer support expertise
  • Product recommendation strategies
  • Sales expertise
  • Persuasive sales presentations
  • Cash transaction processing
  • Sales process optimization
  • Sales closing techniques
  • Proficient in English and Spanish
  • Technical support
  • Expertise in electronics products

Certification

Food Handlers Certificate

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Assistant Manager

Papa John's Pizza
02.2016 - 02.2023

Sales Specialist

Bose
01.2013 - 08.2025

Sous Chef

Grand Summit Hotel
02.2000 - 05.2012

Management

Porterville Union High School

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