Melanie Garcia
Baytown
Summary
Dynamic and results-driven professional with extensive experience at Dollar General Market, excelling in customer service and cash handling. Proven track record in enhancing store operations and training staff in safety standards. Committed to fostering customer loyalty and maintaining high cleanliness standards, ensuring a welcoming shopping environment.
Overview
11
11
years of professional experience
Work History
Lead Sales Associate
Dollar General Market
12.2024 - 03.2025
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Cleaning Crew Leader
Amspec
09.2020 - 09.2023
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
Housekeeper
Memorial Hermann Hospital Texas Medical Center
08.2018 - 09.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Dietary Aide
Nursing Home
04.2014 - 01.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
High School Diploma -
Galena Park High School
Galena Park, TX06-2002
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
Timeline
Lead Sales Associate
Dollar General Market
12.2024 - 03.2025
Cleaning Crew Leader
Amspec
09.2020 - 09.2023
Housekeeper
Memorial Hermann Hospital Texas Medical Center
08.2018 - 09.2021
Dietary Aide
Nursing Home
04.2014 - 01.2020
High School Diploma -
Galena Park High School
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