- Wine Tasting
- Fashion and Style
- Volunteer Work
- Avid Reader
- Gardening
- Participating in fundraising events to support local charities, schools, or community projects
- Regularly practice mindfulness and meditation for overall wellness
- Fundraising Events
M. Elaine Crawford
Boise
Summary
Dynamic sales professional with a proven track record excelling in customer service and relationship building. Leveraged sales expertise to boost revenue through personalized product recommendations, achieving significant increases in customer retention. Known for exceptional problem-solving skills and a commitment to fostering a welcoming environment that drives repeat business.
Highly motivated retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
40
40
years of professional experience
Work History
Sales Associate
Elle M
07.2022 - 02.2024
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Performed regular audits of merchandise displays, ensuring proper pricing, signage, and stock levels were maintained at all times.
- Offered exceptional after-sales support to customers, handling inquiries promptly while going above-and-beyond to ensure complete satisfaction.
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
- Assisted management in developing marketing strategies that effectively showcased products and promotions.
Sales Associate
Hal Davis Jewelers
11.1997 - 02.2010
- Adapted quickly to new product lines and trends, keeping store's offerings fresh and appealing.*
- Implemented client follow-up system, strengthening customer relationships and encouraging feedback.f
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Exceeded personal sales targets regularly by employing upselling techniques and suggesting complementary accessories during transactions.
- Promoted the store''s custom design services, resulting in increased orders for bespoke jewelry pieces.
- Expanded store offerings by keeping abreast of industry trends and sourcing unique pieces that appealed to diverse clientele tastes.
- Increased repeat business by cultivating strong rapport with customers and offering tailored advice on product selection.
- Fostered welcoming store environment, contributing to significant increase in repeat customers.
- Increased sales through personalized customer interaction and understanding their specific jewelry preferences.
- Skillfully negotiated deals with suppliers, securing attractive pricing options while maintaining exceptional quality standards.
- Developed comprehensive knowledge of gemstones and metals, becoming go-to resource for both customers and colleagues.
- Adapted quickly to new product lines and trends, keeping store's offerings fresh and appealing.
Owner/Operater
Elaine Crawford’s Women’s Apparel
06.1984 - 08.1997
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Contributed positively to the local community through involvement in various events or charitable organizations.
Education
High School Diploma -
Tranquility Union High School
Tranquillity, CABusiness
Fresno State University
Fresno, CASkills
- Customer service
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Relationship building
- Verbal/written communication
- Flexible schedule
- Sales expertise
- Product recommendations
Affiliations
- Opera Idaho Board Member
- Volunteer Ronald McDonald House
Interests
Timeline
Sales Associate
Elle M
07.2022 - 02.2024
Sales Associate
Hal Davis Jewelers
11.1997 - 02.2010
Owner/Operater
Elaine Crawford’s Women’s Apparel
06.1984 - 08.1997
High School Diploma -
Tranquility Union High School
Business
Fresno State University
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