Melaney Rodriguez

• Utilized Cisco Finesse phone system to answer both internal and external calls for domestic and international enquiries

• Highly experienced in working with cross-functional team members while using hybrid methods of Zoom and in person methods to conduct weekly meetings
• Collected, organized and communicated all necessary information within Microsoft Team spreadsheet
• Coordinated weekly meeting with onsite facilities team members to discuss upcoming room layouts for events, trainings and client meetings
• Delegated room set-up schematics to onsite facilities crew members using Microsoft Calender
• Reviewed and approved all large multi-purpose request for events on the Condeco room booking system
• Managed the meeting services department emails with a quick and speedy response in regards to issues with room bookings
• Requested building services, maintenance and guest registration through the Angus Anywhere system
• Handled food services through the CaterTrax website for external, internal and major events.

• Involved in the review of new account submissions before final processing documents are distributed

• Plan, coordinate and communicate to the reception team of the daily schedule and task using Microsoft Excel spreadsheet