Melani L. Guzman
Austin,TX
Summary
Proven team player with a track record of enhancing customer satisfaction at Chipotle through efficient service and a positive attitude. Skilled in Microsoft Office and bilingual communication, demonstrating reliability and organizational prowess. Achieved significant improvements in service delivery by prioritizing customer health and safety.
Overview
5
5
years of professional experience
Work History
Food Server
Panda Express
04.2024 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Food Service Worker
Chipotle
01.2023 - 11.2023
- Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
- Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Ensured high-quality customer experiences by promptly addressing any concerns or complaints regarding food preparation or presentation.
Cleaning Crew Member
Merry Maids
01.2020 - 10.2020
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Safeguarded property integrity by careful handling of client belongings during the cleaning process.
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
- Swept floors, removed debris, and returned equipment to proper areas at end of each shift.
- Demonstrated attention to detail through meticulous window washing, resulting in streak-free glass surfaces.
- Provided excellent service by addressing client concerns promptly and professionally.
Education
Undergraduate - Finance
Texas State University
San Marcos, TX05-2027
Skills
- Microsoft Office Suite
- Mac Computer
- Windows Computer
- Mathematics
- Bilingual
- Reliable
- Attentive
- Friendly
- Responsible
- Organized
- Dependable
- Cash Handling
- Professional Attitude
Awards
- Texas State University
- Dean's List
- Honor Roll
- The National Society Of Leadership And Success
- Recognition by Alpha Lambda Delta
Languages
Spanish
Full Professional
Timeline
Food Server
Panda Express
04.2024 - Current
Food Service Worker
Chipotle
01.2023 - 11.2023
Cleaning Crew Member
Merry Maids
01.2020 - 10.2020
Undergraduate - Finance
Texas State University
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