Melani Romero Medina
Mount Airy,NC
Overview
7
7
years of professional experience
Work History
Manufacturing Operator
Charter Medical LLC
Winston-Salem, North Carolina
09.2025 - 09.2026
- Assembled medical-device parts according to Standard Operating Procedures (SOPs) and Work Instructions.
- Operated production equipment and manufacturing lines.
- Handled label printing, packaging, and pouch sealing tasks.
- Conducted visual inspection and in-process testing to meet specifications and FDA/GMP quality requirements.
- Completed accurate production records and paperwork.
- Kept machinery, workstations, parts, and production areas clean and maintained.
Sales Associate & Customer Service Representative
Home Depot
Winston Salem, NC
05.2024 - 09.2025
- Delivered customer service through product recommendations, question resolution, and project guidance.
- Maintained inventory organization and store readiness while supporting safe, clean environment for coworkers and customers.
- Partnered with team members to uphold company values and strengthen customer experience across store.
- Built communication skills, product knowledge, and commitment to helping customers complete home improvement projects safely and successfully.
- Handled customer complaints in a professional manner.
- Responded to incoming telephone calls with accurate information about store products and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
Campaign Intern
Tracy Clark for NC
Greensboro, NC
08.2024 - 11.2024
- Supported voter outreach initiatives, such as phone banking, canvassing, and community events, to increase voter turnout to 85% on Election Day, and promote campaign visibility.
- Promoted the campaign message to voters through in-person and door-to-door interactions by distributing early voting site information, and key political issues on the ballot.
- Attended campaign events such as the 2024 Unity Dinner, and meetings to record notes, transport materials, and assist staff.
Expert Chopr
Chopt Creative Salad Company
Winston-Salem, USA
06.2019 - 05.2024
- Supported training of new team members on company values and team expectations.
- Trained new staff on salad preparation methods to maintain quality and customer satisfaction.
- Built customer service skills through positive interactions with guests and personal connections.
- Handled head cashier duties by greeting new customers and welcoming team members.
Education
Bachelor of Arts - Political Science
University of North Carolina At Greensboro
Greensboro, NC05-2025
Skills
- Microsoft 365/ Word/ PowerPoint
- Languages: Fluent in English & Spanish
Timeline
Manufacturing Operator
Charter Medical LLC
09.2025 - 09.2026
Campaign Intern
Tracy Clark for NC
08.2024 - 11.2024
Sales Associate & Customer Service Representative
Home Depot
05.2024 - 09.2025
Expert Chopr
Chopt Creative Salad Company
06.2019 - 05.2024
Bachelor of Arts - Political Science
University of North Carolina At Greensboro