Melani Snowberg
Leavenworth,KS
Summary
Proactive and adaptable, I leveraged my multitasking and relationship-building skills at Katie’s Dance Studio and in fast-paced restaurant environments, including Applebees. Excelled in guest engagement and suggestive selling, significantly enhancing customer experiences and sales. Skilled in cash handling and safety protocols, I focus on impactful achievements, fostering positive and professional relationships.
Overview
2
2
years of professional experience
Work History
Assistant Dance Instructor
Katie’s Dance Studio
09.2023 - Current
- Assisted in maintaining a clean and safe studio space, adhering to health guidelines and promoting a positive atmosphere for learning.
- Coordinated backstage logistics at performances, ensuring smooth transitions between acts.
- Provided constructive feedback to students, fostering growth in their technical abilities and confidence.
- Maintained an organized classroom space, enabling efficient use of time during lessons.
Server/food Prep
Applebees
12.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Server/host
Metropolitan Steakhouse
05.2022 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Skills
- Safety understanding
- Cash Handling
- Strong Work Ethic
- Guest Engagement
- Food safety understanding
- Table Bussing
- Suggestive Selling
- Guest Seating
- Dining customer service
- Server training
- Positive and professional
- Menu knowledge
- Warm and Friendly
- Adaptable and Flexible
- Multitasking
- Relationship Building
Timeline
Server/food Prep
Applebees
12.2023 - 10.2024
Assistant Dance Instructor
Katie’s Dance Studio
09.2023 - Current
Server/host
Metropolitan Steakhouse
05.2022 - 12.2023
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