Melanie A Keys

• Managed pre- and post-award grant financial and non-financial tasks
• Developed project definitions, budgets, work breakdowns, and schedules
• Served as primary contact for project goals, deliverables, and schedules.
• Monitored and reported on project progress
• Created documentation for dissertation and pilot study proposal advertisements
• Processed invoice and stipend requests for subcontracting institutions and student workers.

• Responsible for researching grant programs for nonprofit organizations.
• Created and submitted funding applications, providing timely advice and information concerning requirements and procedures.
• Ensured financial reports are complete, accurate, and compliant with local, state, and federal regulations.
• Managed payroll, taxes, and human resource needs for small businesses.
• Researched grant and funding proposal opportunities in philanthropic databases to identify potential income sources.

• Submitted invoices to contractor for services rendered.
• Maintained revenue records for regional offices.
• Oversaw project assignment and management of jobs through database system.
• Prepared weekly and monthly reports to track successful job completions and potential revenue.

• Responsible for the development, analysis, and interpretation of statistical and budget information in order to evaluate the fiscal soundness and operating effectiveness of the budget programs for a nonprofit.
• Effectively managed and streamlined administrative/financial system, including financial, accounting, legal, information technology, human resources and physical infrastructure.
• Oversaw the execution of authorized financial decisions and action items and reviewed and approved distribution of accurate and complete budget reports.
• Created and administered budget for over $6M in federal and state funds.
• Conducted performance appraisals, provided constructive counseling, training and discipline to finance department employees.
• Served as tax preparer and administrator for Volunteer Income Tax Assistance (VITA) program.
• Boys & Girls Clubs of North Mississippi - New Albany Unit.

• Assisted counselor by collecting client information to determine eligibility.
• Performed human resource activities such as collecting and submitting timesheets for payroll, examining applications and performing initial interviews with potential patient attendants.
• Managed calls and appointments for counselor.

• Assisted customers by phone with choosing residential services, cellular services, internet services, and satellite television services
• Assisted customers with complaints and bill explanation
• Referred customers to various departments for further assistance.

• Assisted with planning and implementation of strategic plan.
• Improved the quality of programs through staff development, performance reviews and training.
• Managed financial resources, administrative/operational systems, and upkeep of facilities.
• Recruited, selected and managed staff and volunteers.
• Developed collaborative partnerships with local government, law enforcement, and other community agencies.
• Developed policies and procedures for daily operations of clubhouse.

• Assisted customers by phone with choosing residential services, cellular services, internet services, and satellite television services.
• Assisted customers with complaints and bill explanation.
• Referred customers to various departments for further assistance.