Dynamic professional with experience in many fields, excelling in healthcare and client management. Proven leadership and problem-solving abilities, complemented by strong customer service skills. Bilingual in Spanish, adept at fostering communication and collaboration. Committed to maintaining high standards of care and efficiency in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx
Norcross, GA
08.2024 - Current
Organization, inspection, sorting, logging and tracking. Ensure packages are delivered to the correct location within the facility. Follow safety procedures and regulations. Communicate with supervisors or team leaders about any issues or discrepancies. Maintain a clean and organized workspace.
Assistant Manager
Dipped In Gold LLC
Atlanta, GA
07.2024 - 07.2025
Customer service, create excel spreadsheets, host interviews with potential new employees and organize work schedule for all workers. Assisted with brand marketing and strategic planning. Handled client care and customer related issues.
Home Health Aide (HHA) / Environment Services Technician (EVS TECH)
Discovery Village & Northside Gwinnett
Lawrenceville, GA
05.2020 - 06.2024
Monitored health conditions, responsible for patient care and performed housekeeping tasks. As well as assisted patients with day-to-day necessary tasks such as, eating, using the restroom, walking, standing, household attire, grooming and basic needs. Collaborated with doctors and nursing staff to ensure comprehensive care at Discovery Village Senior Citizen facility. Documented services provided. Demonstrated proper cleaning practices in all necessary areas including, patient room and facility cleaning. Performed great customer service to staff, patients, and visitors.
Education
High School Diploma -
Gwinnett Tech
Lawrenceville, GA
08.2013
Skills
Time management
Computer literacy - Online Education
Proficient in medical terminology and familiar with common disorders
Bilingual in Spanish (can understand and speak intermediately) with strong communication skills