Melanie Akop
Glendale,CA
Summary
Dynamic office professional with extensive experience at SAG Law Group, excelling in client intake and document preparation. Proven ability to enhance customer service and maintain meticulous organization. Recognized for strong attention to detail and effective communication, ensuring a seamless client experience in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Office Assistant / Client Intake Support
SAG Law Group
Glendale, USA
11.2025 - Current
- Assisted with client intake, file organization, and document preparation
- Supported daily office operations and maintained organized records
- Communicated professionally with staff and clients
- Strengthened multitasking, professionalism, and customer-facing communication
File Clerk / Office Assistant
Sarukhanian Law
Glendale, USA
09.2025 - Current
- Organized and maintained case files and medical records for personal injury cases
- Prepared documents, updated case notes, and assisted with email communication
- Ensured confidentiality and accuracy while managing sensitive information
- Developed strong attention to detail, organization, and time-management skills
Medical Office Assistant / Receptionist
Dr. Arman Ossia Medical Office
Glendale, USA
05.2025 - 08.2025
- Greeted patients and created a calm, welcoming experience
- Assisted with scheduling, paperwork, and document organization
- Supported elderly patients and families with patience and care
Receptionist
Dr. William Akop Dental Office
Glendale, USA
05.2024 - 12.2024
- Served as the first point of contact for patients in a busy dental office
- Managed appointment scheduling, check-ins, and phone inquiries
- Maintained a welcoming, organized front desk environment
Education
Associate of Arts - Political Science
GCC
Glendale, Ca12.2025
Skills
- Customer Service
- Client Experience
- Professional Communication
- Organization
- Attention to Detail
- Time Management
- Reliability
- Multitasking
- Team Collaboration
Availability
Flexible availability, including evenings and weekends
Languages
English
Professional
Armenian
Professional
Timeline
Office Assistant / Client Intake Support
SAG Law Group
11.2025 - Current
File Clerk / Office Assistant
Sarukhanian Law
09.2025 - Current
Medical Office Assistant / Receptionist
Dr. Arman Ossia Medical Office
05.2025 - 08.2025
Receptionist
Dr. William Akop Dental Office
05.2024 - 12.2024
Associate of Arts - Political Science
GCC