Melanie Alexander
Dripping Springs
Summary
Dedicated to pursuing an education in Computer Information Systems and building experience within the tech industry. Friendly team player with a knack for fast learning and adapting to new circumstances and challenges. Brings in-depth knowledge of Microsoft Office and a variety of online operations. Thrives under pressure and in fast-paced settings, consistently delivering results.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
01.2021 - 01.2025
- Demonstrated exceptional attention to detail by consistently preparing high-quality beverages to exact customer specifications in a fast-paced, high-pressure environment
- Handled cash transactions accurately while following company policies regarding cash handling procedures
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
- Trained new baristas on proper brewing techniques, drink recipes, and customer service protocols
- Participated in regular staff meetings to discuss improvements in operations and share feedback from customers
- Maintained knowledge of current industry trends related to specialty coffees and shared this information with customers when appropriate
Race Timer/Technology Assistant
AllSports Timing
01.2017 - 01.2020
- Utilized Microsoft Word and Excel to organize participant data, generate reports, and manage event documentation during and after the race
- Verified accuracy and precision in tracking race results, uploading data, and validate participant timing
- Prepared and distributed race results efficiently, meeting tight deadlines and ensuring satisfaction for event organizers and participants
- Managed race timing operations using advanced timing systems to ensure accurate recording and reporting of race results
- Set up and maintained specialized technology for race events, including configuring timing equipment and troubleshooting technical issues prior to the start of the race
- Provided excellent customer service by addressing participant inquiries, resolving issues promptly, and creating a positive race day experience
- Coordinated with event staff and volunteers to guarantee smooth operations and on time race starts
Education
Undergrad - Computer Information Systems
Arizona State University
RemoteSkills
- Team Collaboration
- Artificial Intelligence
- Microsoft Excel
- Microsoft Office
- Attention to detail
- Problem Solving
- Computer skills
- Time management
- Active listener
- Exceptional customer service
- Adaptive and creative
- Professional demeanor
- Quality control
Affiliations
- National Society of Leadership and Success, 03/01/24, Present
- National Society of Collegiate Scholars, 03/01/24, Present
- Honors Society, 02/01/25, Present
Timeline
Barista
Starbucks
01.2021 - 01.2025
Race Timer/Technology Assistant
AllSports Timing
01.2017 - 01.2020
Undergrad - Computer Information Systems
Arizona State University