Summary
Overview
Work History
Education
Skills
Timeline
Generic
MELANIE ANDINO

MELANIE ANDINO

CAREGIVER/HOUSEKEEPER/RESIDENTAL ASSISTANT
Stone Mountain,GA

Summary

Energetic Housekeeping Aide devoted to achieving maximum customer satisfaction. Effectively manages time to complete routine and deep cleaning tasks. Educated on chemical handling and proper PPE use to avoid hazards or injuries. Pleasant and well-organized housekeeping professional with 5+ years in hospitality-related roles. Excellent waxing, polishing and cleaning skills. Excels at managing time and handling physically-demanding work. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Reliable Caregiver dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Motivated Housekeeper with 3 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Housekeeping Aide/Caregiving

Berman Commons Assisted Living & Memory Care
04.2023 - 10.2023
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Removed soiled sheets, washcloths and towels.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Prepared rooms with top-notch standards every time.
  • Trained other staff members by physically demonstrating complex tasks.
  • Transported soiled linens to laundry facilities.
  • Dusted and polished surfaces to achieve attractive shine.
  • Removed dirt, dust, grease and from surfaces using proper solutions.
  • Adhered to optimal standards for cleanliness, appearance and service.

Customer Service Cashier

Krogers Grocery Store
02.2023 - 07.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Referred to price sheets and special sale bulletins to enter price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Set up new sales displays each week with fresh merchandise.

Housekeeping Aide/CAREGIVING

LANDING AT NORCROSS
09.2021 - 03.2023
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Removed soiled sheets, washcloths and towels.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Prepared rooms with top-notch standards every time.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Polished fixtures to achieve professional shine and appearance.
  • Hang, cleaned and rehung draperies to maintain freshness.

Assistant Caregiver

MANSIONS AT SANDY SPRINGS
02.2022 - 12.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted with daily living activities, running errands, and household chores.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Scheduled daily and weekly care hours for client caseload.

Resident Assistant

INTERIM HOUSE WEST INC.
04.2017 - 03.2020
  • Responded to room transfers, incident reports, and maintenance requests.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Assisted residents in preparing for activity and social programs.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Followed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks.
  • Escorted residents to community activities and games and encouraged participation.
  • Delivered and served meals and provided other dining needs.
  • Conversed with assigned residents to determine emotional and physical state of being and reported changes to resident services director.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Documented patient information and care activities in electronic health record.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Education

High School Diploma -

North Myrtle Beach High School
Little River, SC
06.1988

Skills

  • Housekeeping
  • Customer Service-Focused
  • Customer Service
  • Health and Safety Compliance
  • Cleaning Bathrooms
  • Resident Support
  • Vacuuming and Sweeping
  • Vacuuming
  • Customer-Oriented
  • Cleaning and Organizing Abilities
  • Mopping and Sweeping
  • Dusting Furniture
  • Folding Clean Laundry

Timeline

Housekeeping Aide/Caregiving

Berman Commons Assisted Living & Memory Care
04.2023 - 10.2023

Customer Service Cashier

Krogers Grocery Store
02.2023 - 07.2023

Assistant Caregiver

MANSIONS AT SANDY SPRINGS
02.2022 - 12.2022

Housekeeping Aide/CAREGIVING

LANDING AT NORCROSS
09.2021 - 03.2023

Resident Assistant

INTERIM HOUSE WEST INC.
04.2017 - 03.2020

High School Diploma -

North Myrtle Beach High School
MELANIE ANDINOCAREGIVER/HOUSEKEEPER/RESIDENTAL ASSISTANT