Melanie Aponte
Clifton,NJ
Summary
Highly motivated consultant who is experienced in working with clients, committed to discovering their needs and delivering top-quality customer service. I describe myself as organized, detail oriented and professional. Seeking to grow with a company where I can further expand my skills and knowledge.
Overview
10
10
years of professional experience
Work History
Freelance MUA / Beauty Advisor
SLAYBYROSE CO.
Passaic , NJ
01.2022 - Current
- Perform full makeup applications to multiple clients per week.
- Provide clients with personalized skincare recommendations to support maintenance of healthy skin.
- Schedule onsite and offsite makeup appointments for clientele.
- Consistently received positive performance reviews from guests.
ASSISTANT LEAD
Luxottica
Wayne, NJ
07.2016 - 09.2022
- Prepared and maintained daily department production targets, staff schedules, vacation schedules and attendance and disciplinary records.
- Maintained quality and cleanliness of work area and equipment.
- Organized and directed daily production, balanced local resources to achieve safe completion of batches and recommended improvements to production.
- Trained employees on safety, environmental and regulatory guidelines and verified compliance.
CONSULTANT
Luxottica
Jersey City, NJ
01.2018 - 01.2020
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Supported clients with business analysis, documentation and data modeling.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Authored detailed work plans to meet business priorities and deadlines.
CONSULTANT
Luxottica
Wayne, NJ
01.2016 - 01.2018
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Clifton High School
Clifton, NJ06.2014
Skills
- Supervision & Leadership
- Employee Training
- Customer Satisfaction
- Sales and Promotions
- Building Customer Loyalty
- Goal-Driven
Timeline
Freelance MUA / Beauty Advisor
SLAYBYROSE CO.
01.2022 - Current
CONSULTANT
Luxottica
01.2018 - 01.2020
ASSISTANT LEAD
Luxottica
07.2016 - 09.2022
CONSULTANT
Luxottica
01.2016 - 01.2018
High School Diploma -
Clifton High School