Melanie Arcadipane

CUSTOMER SERVICE:

• Generated money orders
• Operated cash registers, processed payments including cash, credit cards, and gift cards.
• Addressed returns and exchanges and assisted customers with refunds or product replacements.
• Provided accurate change to customers after transactions were complete.
• Resolved customer complaints or concerns promptly and professionally.
• Communicated effectively with managers, supervisors and other associates.

CASHIER:

• Gave customers full attention and attended to their needs.
• Recorded daily transactions in system using correct procedures and focusing on accuracy.
• Assisted with bagging and packaging of purchased items for customer convenience.
• Trained new employees on proper use of cash register systems and company procedures regarding payment processing.
• Supported other team members by stepping in to help wherever needed during busy periods.
• Posted charges against accounts and generated receipts.

• Greeted customers entering and leaving store
• Assisted with metal detector processing and conducted package checks to verify purchases against receipts.
• Maintained updated knowledge of company policies and procedures related to loss prevention.
• Responded promptly to emergency situations, such as medical incidents or altercations between customers.
• Developed action plans to address identified vulnerabilities in loss prevention strategies.

• Completed food preparation and plating in high-volume facility.
• Prepared trays or snacks for group events.
• Maintained familiarity with menu offerings, key ingredients and preparation methods.
• Conducted regular temperature checks on stored foods to ensure freshness and prevent spoilage.
• Monitored patients eating habits and reported problems with chewing, swallowing or loss of appetite.
• Supported dining room set up with table arrangements, place settings and linens.
• Operated equipment following manufacturer directions and promptly reported problems to supervisor.
• Washed and sanitized dished, flatware, and glasses.
• Replenished condiments, beverages, napkins, utensils, trays in dining area as needed.
• Prepared and portioned food items according to standardized recipes.
• Ensured timely delivery of meals to patients' rooms or designated eating areas
• Observed strict confidentiality when handling sensitive information about patients' medical conditions or treatment plans.
• Attended staff meetings to discuss changes in policies or updates on patient care plans related to nutrition services

• Greeted customers with a friendly and welcoming attitude.
• Provided information to customers on products or services.
• Informed customers of promotions and special offers to increase sales.
• Redeemed coupons, loyalty points and benefits for purchased items.
• Recaptured sales from dissatisfied customers by listening and resolving problems.
• Posted charges against accounts and generated statements.
• Unloaded truck.
• Tagged high priced clothing and replenished floor.
• Stocked empty areas with new clothing.

BAKERY:

• Maintained clean workspaces by sanitizing surfaces and equipment regularly.
• Ensured all products met established quality standards before leaving kitchen area.
• Met daily demand for fresh breads, cakes and pastries.
• Used approved recipes and established methods to meet bakery specifications.
• Decorated cakes, cookies, and pastries using icing bags, piping tips, and fondant tools.
• Handled special requests from customers for custom orders or dietary restrictions.
• Collaborated with team members to complete large orders efficiently.

CLICK LIST:

• Read and interpreted pick sheet to determine items needed for customer orders.
• Located, selected and assembled finished goods to complete customer orders.
• Prepared items for storage, sales and shipment with proper staging and tagging.
• Resolved order fulfillment issues in close collaboration with customers and team members.
• Answered customer and employee questions about merchandise availability or locations.
• Assisted with purchases by packaging and carrying items to vehicles.

FRONT END:

• Utilized excellent communication skills to resolve customer complaints or concerns promptly.
• Handled cash transactions accurately using point-of-sale system.
• Redeemed coupons, loyalty points and benefits for purchased items.
• Recorded daily transactions in system using correct procedures and focusing on accuracy.
• Posted charges against accounts and generated receipts

• Maintained and recorded proper food temperatures following established policy.
• Prioritized food orders to synchronize delivery and reduce wait times.
• Kept work area clean and uncluttered during preparation and service.
• Discarded trash and removed waste after scheduled dining hall times.
• Assisted with serving or delivering meals to support high-volume meal periods.
• Washed and sanitized dished, flatware, and glasses.
• Monitored patients eating habits and reported problems with chewing, swallowing or loss of appetite.
• Prepared trays or snacks for group events.
• Supported dining room set up with table arrangements, place settings and linens.
• Prepared food to dietary guidelines, noting food sensitivities and allergens.
• Monitored inventory levels and assisted in ordering necessary supplies for meal preparation.

CASHIER:

• Greeted customers and gave full attention to their needs.
• Informed customers of promotions and special offers to increase sales.
• Redeemed coupons, loyalty points and benefits for purchased items.
• Kept clean, organized, and well-stocked checkout areas.
• Worked with supervisory team to meet customer needs.
• Posted charges against accounts and generated receipts.
• Kept customers happy by quickly processing payments and bagging purchases.

LAYAWAY:

• Prepared layaway items for pickup, ensuring they were properly packaged and labeled.
• Compiled regular reports on status of active layaways, including total value, number of transactions, and pending pickups.
• Ensured compliance with company policies regarding late payments, cancellations, and refunds on layaways.
• Fostered positive relationships with team members through effective communication, teamwork, and mutual respect.
• Maintained confidentiality of sensitive customer information such as personal identification numbers PINs or credit card details.
• Demonstrated flexibility in scheduling availability to meet varying demands of peak shopping seasons like holidays or back-to-school periods.