Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Awards
Timeline
Generic

Melanie Austin

Little Genesee,NY

Summary

Detail-oriented professional with strong background in purchasing. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

21
21
years of professional experience

Work History

Buyer

Ljungstrom
01.2016 - Current
  • Effectively manage over 300 supplier bases and identifying new suppliers where applicable
  • Purchase Maintenance, Repair, and Operational Parts
  • Services required for manufacturing
  • Purchase Electrical, IT Equipment, and Tooling
  • Purchase piping, and fasteners
  • Source and Manage contractors for facility work
  • Create over 20 Purchasing orders from Requisitions daily
  • Research various materials, products and services
  • Evaluate at least three select vendors for competitive pricing for each product.
  • Request quotes and delivery options
  • Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
  • Negotiate and develop short term supply agreements
  • Prepare over 30 reports weekly to secure on time deliveries
  • Schedule frequent meetings with suppliers to discuss open issues.
  • Conducted regular performance reviews of suppliers, ensuring compliance with company standards and expectations.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing terms and conditions for the company''s benefit.
  • Troubleshoot issues with purchase orders, receipts and invoices
  • Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
  • Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
  • Play key role in contract negotiations, achieving favorable terms that supported company's budgetary objectives.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Maintained complete documentation and records of all purchasing activities.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
  • Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
  • Provided training and guidance to junior team members on best practices in purchasing, fostering a culture of continuous improvement within the procurement department.
  • Reviewed legal documents such as contracts and non-disclosure agreements to ensure compliance with company policies.
  • Collaborated with cross-functional teams to ensure product specifications were met, enhancing customer satisfaction.
  • Facilitated introduction of sustainable sourcing practices, contributing to company's corporate social responsibility goals.
  • Collaborated with sales team to identify and fulfill customer needs.


Manufacturing Specialist

Ljungstrom
01.2010 - 01.2016
  • -Planning and routing work orders throughout the shop
  • Bill Processing, entered requisitions for parts needed to complete work orders
  • -Trouble shooting
  • -Reviewed numerous Engineering Drawings
  • -Installed over 50 new part numbers for supporting department monthly
  • -Maintain all Engineering Files and Blueprints in White Print Room
  • -Answer and Take Appropriate Action on Shop Calls
  • -Maintain an up-to-date record of contract schedules daily
  • -Evaluate and implement corrective action
  • -Make independent decisions
  • Organized work to meet demanding production goals.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Improved production efficiency by implementing Lean Manufacturing principles and streamlining processes.
  • Reviewed blueprints and job specifications to plan completion and estimate project costs.
  • Worked closely with engineering teams to troubleshoot equipment issues, identify root causes, and develop timely solutions.
  • Optimized inventory management, ensuring availability of necessary materials for smooth production flow.

Account Payable

Ljungstrom
01.2007 - 01.2010
  • -Matched various invoices to receiving documents
  • -Posted countless invoices in the software system
  • -Maintain accurate open payables reporting
  • -Research and reconcile vendor statement, phone call and discrepancies
  • -Prepare accounts payable checks
  • -Preform accurate record keeping for auditing
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.

Switchboard Operator

Ljungstrom
01.2005 - 01.2007
  • Meet and greet Suppliers attending meetings
  • Review our facility safety rules and regulations with new customers
  • Answer incoming calls, greeting callers, providing information, transferring calls and/or taking messages.
  • Enhanced customer satisfaction by promptly addressing inquiries and directing them to the appropriate department
  • Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
  • Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.
  • Contributed to positive workplace culture by fostering a collaborative environment and assisting colleagues when needed.
  • Strengthened company reputation by upholding confidentiality when dealing with sensitive information during call transfers.
  • Announced important information and emergency notifications over PA system.
  • Supported company initiatives by participating in cross-training opportunities, expanding skill set beyond switchboard operation duties.
  • Facilitated emergency response efforts by swiftly connecting callers to relevant personnel or services when necessary.
  • Trained and mentored new PBX operations employees.

Education

Graduate Certificate - Immersion Course, Strictly Business

Dale Carnegie
Rochester, NY
08.2017

Graduate Certificate -

OSHA
Wellsville, NY
10.2012

Graduate Certificate - OSHA 10 Hour Course

Bureau Veritas Certifications
Wellsville, NY
04-2010

Graduate Certificate - Business Education

Jamestown Community College
Olean, NY
10-2012

Cosmetology License - Cosmetology

Continental Beauty School
Olean, NY
10-2012

High School Diploma - Business

Bolivar Central School
Bolivar, NY
08-2017

Skills

  • -Excel
  • -Enterprise Workplace
  • -TDS Copiers
  • -SAP
  • -JD Edwards
  • -Lotus Notes
  • -Microsoft Office
  • Teams

Hobbies and Interests

-Camping, -Golfing, -Crafting

Awards

Dale Carnegie-Strictly Business, Member of Institute of Supply Management, Member of Ljungstrom Safety Committee, Internal Auditor

Work Location

Hybrid

Timeline

Buyer

Ljungstrom
01.2016 - Current

Manufacturing Specialist

Ljungstrom
01.2010 - 01.2016

Account Payable

Ljungstrom
01.2007 - 01.2010

Switchboard Operator

Ljungstrom
01.2005 - 01.2007

Graduate Certificate - Immersion Course, Strictly Business

Dale Carnegie

Graduate Certificate -

OSHA

Graduate Certificate - OSHA 10 Hour Course

Bureau Veritas Certifications

Graduate Certificate - Business Education

Jamestown Community College

Cosmetology License - Cosmetology

Continental Beauty School

High School Diploma - Business

Bolivar Central School

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