Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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MELANIE AVILES

MELANIE AVILES

Summary

Dynamic, resilient, yet caring Registered Nurse with 4+ years of expertise in emergency medicine, phlebotomy, EKGs, and mother/baby as a Registered Nurse and Certified Nursing Assistant. Certified in NIH Stroke Scale and CPR. Fluently bilingual in English/Spanish. Ensure consistent and continuous holistic quality of care for adult and adolescent patients. Engage in comprehensive and systematic client assessment, formulate plans of care in collaboration with the healthcare team, patients, and families, and document planned nursing care quickly and efficiently. Utilized a combination of agency resources and nationally recognized standards of practice to deliver high-quality care and achieve excellent patient-specific outcomes.

Overview

9
years of professional experience

Work History

Novant Health

Emergency Room Registered Nurse
10.2021 - Current

Job overview

  • Demonstrated exceptional leadership skills as a charge nurse, overseeing daily operations, effectively delegating tasks, and providing guidance and support to nursing staff to ensure delivery of high-quality patient care in a fast-paced environment.
  • Actively contributed to case management and discharge planning processes by collaborating with case managers and healthcare providers, ensuring comprehensive assessments, facilitating patient education, and coordinating post discharge resources to support successful transition and continuity of care.
  • Proficiency in navigating and utilizing EHR systems like Canopy and EPIC ensuring accurate and timely documentation of patient information, treatment plans, and assessments.

B&C Auto Glass

Marketing & Logistic Manager
10.2016 - Current

Job overview

  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.

Novant Health

Certified Nursing Assistant
02.2016 - 10.2021

Job overview

  • Focus care in the Emergency Room & Mother Baby Unit
  • Executed CNA duties and responsibilities in the Emergency Department, including phlebotomy, ambulation, blood draws, splinting patients who had fractures and collecting basic labs.
  • Communicated/cooperated with other members of the multi-disciplinary health care team to accomplish plan of care.
  • Assisted health care providers with safe, age-appropriate, and culturally sensitive care by performing essential patient care functions for new mothers and babies, including circumcisions.
  • Promoted a positive patient experience by partnering with the mother/baby patients and family to provide excellence in customer service and assistance with daily living activities and comfort measures.

Gateway Professional Network

Software Educator & Administrator
03.2014 - 02.2016

Job overview

  • Researched, collected, compiled, and analyzed various complex data and information requests to prepare accurate reports and comprehensive presentations and edit confidential correspondence/reports: managed sales, scheduled meetings, and appointments, and resolved conflicting administrative needs.
  • Screened/prioritized/directed incoming communications taking appropriate action as necessary; resolved requests when necessary.
  • Arranged detailed training for doctors on the specifics of software functionality and facilitated necessary IT procedures; Advised doctors on how to better manage and use EDGETech software for their business.

Education

UNC - Wilmington

Bachelor of Science from Nursing
01.2024

South Piedmont Community College

Associate of Science from Nursing
05.2021

Skills

  • BLS, ALS, PALS
  • NIH Stroke Scale Certified
  • Patient assessment & Triaging
  • Technical Competencies: EPIC & Canopy
  • Critical Decision-Making
  • Project Management

Languages

Spanish
Native or Bilingual
Availability
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Timeline

Emergency Room Registered Nurse

Novant Health
10.2021 - Current

Marketing & Logistic Manager

B&C Auto Glass
10.2016 - Current

Certified Nursing Assistant

Novant Health
02.2016 - 10.2021

Software Educator & Administrator

Gateway Professional Network
03.2014 - 02.2016

UNC - Wilmington

Bachelor of Science from Nursing

South Piedmont Community College

Associate of Science from Nursing

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