Melanie Baena
Houston
Summary
Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills.
Overview
4
4
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work History
Childcare Provider
Self Employer
Houston
01.2024 - 01.2025
- Provided consistent care for multiple children in in a home daycare environment
- Ensured children's safety, hygiene, and daily routines.
- Assisted with meals, nap time, and age-appropriate activities.
- Supported early learning through play, reading, and interactive activities.
- Maintained a clean, organized, and safe environment.
- Built positive relationships with children and communicate-effectively with parents
Cashier
RG-Grill-UT Health
01.2022 - 12.2023
- Assisted 50+ daily customers with checkout, answering outstanding questions.
- Collaborated with other cashiers, aiding teammates during busy times.
- Demonstrated strong product knowledge and understanding of customer base.
- Handled cash transactions accurately.
Customer Service Representative
PLS Check Cashing Services
01.2021 - 12.2022
- Provided support with bill payments, refunds, and money orders.
- Identified and assessed customers' needs to achieve satisfaction.
- Met personal/team sales targets and call-handling quotas.
Patient Care Coordinator
Safari Family Dental & Orthodontist
- Used Open Dental software to manage patient information and scheduling.
- Handled patient registration and check-in.
- Prepared and presented treatment plans and financial estimates to patients.
- Answered patient calls, emails, and questions.
Education
San Jacinto Community College
High School Diploma -
North Star Christian Academy
Skills
- Cash register
- Retail sales
- Computer skills
- Organizational skills
- Bilingual
- Banking
- Child care
- Data entry
- Cash handling
- Microsoft Word
- Microsoft Office
- Spanish
- Sales
- Financial services
- Stocking
Certification
CPR Certified
Timeline
Childcare Provider
Self Employer
01.2024 - 01.2025
Cashier
RG-Grill-UT Health
01.2022 - 12.2023
Customer Service Representative
PLS Check Cashing Services
01.2021 - 12.2022
Patient Care Coordinator
Safari Family Dental & Orthodontist
San Jacinto Community College
High School Diploma -
North Star Christian Academy