Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melanie Balbuena

Brooklyn,New York

Summary

Welcoming Customer Service Cashier adept at greeting customers and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include problem-solving and great customer service ensuring that customers feel welcome.

Overview

3
3
years of professional experience

Work History

Party Assistant

Mihal Party Planer
12.2022 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Decorated and set tables by party themes and age groups.
  • Planned parties according to customer specifications.


Crew Trainer

McDonald's
06.2022 - 07.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Cashier

Shop Smart
04.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

New York City College of Technology of The City University of New York
Brooklyn, NY
2027

Skills

  • Team Building
  • Positive attitude
  • Organizational skills
  • Reliability and punctuality
  • Customer Satisfaction
  • Empathy and understanding
  • Excellent communication
  • Adaptability and flexibility
  • Time management
  • Attention to detail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Party Assistant

Mihal Party Planer
12.2022 - Current

Crew Trainer

McDonald's
06.2022 - 07.2023

Cashier

Shop Smart
04.2021 - 02.2022

High School Diploma -

New York City College of Technology of The City University of New York

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Melanie Balbuena