Melanie Barosh
Montgomery,TX
Summary
Highly motivated professional with several years of entrepreneurial and management and leadership experience. Skilled in building and nurturing professional relationships with co-workers, staff, and clients while effectively managing administrative and sales employees. Thrives both as an independent manager and as a collaborative team member, leveraging business acumen and decisive judgment to surpass organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner/Operator/Director
Classical Conversations Grand Central
Conroe, Texas
06.2018 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Oversaw budgeting and financial management.
- Provided direction and guidance to employees.
- Developed policies and procedures for the organization.
- Monitored performance of personnel against goals set forth by the company.
- Ensured compliance with applicable laws and regulations related to business operations.
- Managed daily operations of business, including hiring and training staff.
- Hired and trained employees to increase team oversight and productivity.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Led startup and creation of operational procedures and workflow planning.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted performance reviews for employees on a regular basis.
- Managed sales presentations to promote product and brand benefits.
- Organized and facilitated trainings for streamlined procedures and improved satisfaction
Women's Ministry Director
-Volunteer
Conroe, TX
05.2016 - Current
- Served as a mentor for young women in the congregation through one-on-one mentorship sessions.
- Attended monthly staff meetings with pastors and other department leaders to discuss progress of ministry goals.
- Created promotional materials, including brochures, newsletters, and flyers advertising upcoming events.
- Built relationships between church members by hosting social gatherings designed specifically for women.
- Assisted with planning special events such as retreats or conferences geared towards female attendees.
- Facilitated Bible study sessions for a group of women, encouraging spiritual growth and development.
- Managed budgeting process for Women's Ministry expenses including supplies, travel costs.
- Provided guidance and counseling services to female members of the congregation.
- Developed lesson plans in accordance with curricula and core church beliefs.
Worship Leader
Volunteer
Conroe, TX
05.2016 - Current
- Leading congregational singing in both traditional and contemporary styles of worship.
- Teaching songs that will help people engage more deeply in worship experiences.
- Providing spiritual leadership by modeling genuine faith through words and actions.
- Researching new songs from various genres of Christian music for possible inclusion into future services.
- Mentoring and coaching volunteers who serve as part of the worship ministry team.
- Facilitating creative prayer opportunities within corporate worship settings.
- Chose songs and organized materials for every worship service.
Owner/Operator/Director
Classical Conversations Montgomery
Montgomery, TX
08.2009 - 05.2018
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
- Organized events such as trade shows and conferences.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Conducted performance reviews for employees on a regular basis.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Developed and implemented successful sales strategies to meet business goals.
- Hosted special events to boost brand awareness and increase community engagement.
- Managed sales presentations to promote product and brand benefits.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized and facilitated trainings for streamlined procedures and improved satisfaction
Internship Trainer
Dale Carnegie Training
Houston , TX
06.2007 - 08.2009
- Conducted trainings for interns on various topics, such as professional development and company culture.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Offered specific training programs to help workers maintain or improve job skills.
Regional Director of Sales and Operations
CARES by Apartment Life
Houston, TX
10.2002 - 05.2006
- Analyzed customer feedback data and developed action plans to improve customer service levels.
- Maintained relationships with key stakeholders, including customers, suppliers, government officials, and industry associations, promoting goodwill towards the organization.
- Led regular training sessions on new products and services for regional staff members.
- Provided training and mentoring support to regional teams on selling techniques, product knowledge and customer service standards.
- Developed and implemented strategies to achieve regional sales goals.
- Developed strategic partnerships with vendors in order to secure favorable terms on products and services needed by the organization.
- Established key relationships with customers, suppliers and other stakeholders in the region.
- Organized trade shows, conferences and seminars as part of an overall strategy to increase brand awareness within the target audience.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Coached, developed and motivated team to achieve revenue goals.
- Oversaw regional and local sales managers and staff.
- Resolved customer complaints regarding sales and service.
Area Director
CARES by Apartment Life
Houston, TX
09.2001 - 09.2002
- Developed and implemented strategies to enhance operational efficiencies in the area.
- Resolved conflicts among team members by providing guidance and support as needed.
- Collaborated with senior leadership to develop long-term plans for growth in the area.
- Reviewed existing policies and procedures regularly and made necessary changes as required.
- Assisted customers with inquiries regarding products or services offered in their respective areas.
- Collaborated with vendors and suppliers to negotiate beneficial contracts.
- Established training programs for staff members to increase sales, customer relations and performance.
- Ensured adherence to company guidelines and policies in assigned area.
- Informed decision making by collecting data and analyzing reports.
- Fostered positive relationships with customers to enhance satisfaction and loyalty.
- Managed team performance through regular evaluations, feedback, and goal-setting.
- Acted as a liaison between the area teams and senior management to facilitate effective communication.
- Oversaw recruitment, hiring, and onboarding processes to build a high-performing team.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Cultivated and strengthened lasting client relationships using strong issue resolution and communication skills
- Demonstrated exceptional verbal communication to actively engage customers and assess their specific needs.
Education
Bachelor of Science -
Houston Baptist University
Houston, TX05-2000
Skills
- Business Management
- Skilled Trainer/Speaker
- Engaging Communicator
- Sales Leadership
- Labor Relations
- Regulatory Compliance
- Budget Administration
- Marketing tactics
- Excellent Administrative Skills & Oversight
Accomplishments
- Excellence in Leadership Award CARES by Apartment Life
- Highest Award for Achievement-Dale Carnegie
Certification
- Effective Communications & Human Relations Certificate-Dale Carnegie
Languages
Spanish
Limited
Affiliations
Homeschooling mom to eight beautiful children
Pastor's Wife-utility team player handling anything and everything needed
References
References available upon request.
Timeline
Owner/Operator/Director
Classical Conversations Grand Central
06.2018 - Current
Women's Ministry Director
-Volunteer
05.2016 - Current
Worship Leader
Volunteer
05.2016 - Current
Owner/Operator/Director
Classical Conversations Montgomery
08.2009 - 05.2018
Internship Trainer
Dale Carnegie Training
06.2007 - 08.2009
Regional Director of Sales and Operations
CARES by Apartment Life
10.2002 - 05.2006
Area Director
CARES by Apartment Life
09.2001 - 09.2002
Bachelor of Science -
Houston Baptist University
- Effective Communications & Human Relations Certificate-Dale Carnegie
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