MELANIE BECK
New York,NY
Summary
Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, reinforcing kind values, and attentive.
Kind and attentive Dog Walker with 5 years of experience helping pet owners care for beloved animals. Dedicated to guaranteeing each dog gets necessary exercise and attention on each walk. .
Overview
2
2
years of professional experience
Work History
Elementary School Volunteer/Substitute Teacher
The Parkside School
New York, NY
09.2021 - Current
- Understood and acclimated to teacher's routine to provide classroom coverage.
- Worked with students to promote learning and pro-social development.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Helped teachers manage bus loading and unloading.
Camp Counselor
Camp Romaca
Hinsdale, MA
06.2021 - 08.2021
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Followed established emergency procedures to enable best possible resolution of incidents.
- Worked with children of varying age, interest, skill and developmental levels.
- Resolved conflicts that arose between campers by communicating and understanding what the problem was.
Babysitter
10.2020 - 10.2020
- Meredith and Boro Sen - South Hadley, MA.
- Supervised Zoom learning for one 7 year old boy in 2nd grade and one 5 year old girl in kindergarten.
- Mainly supervised and assisted 5 year old girl, as she needed more assistance in Zoom.
- Came up with creative, unique ideas during recess breaks.
- Assisted with snack time.
- Was available on short notice for the position (temporary job).
Babysitter
Jess Nardizzi and Hope LaDue
South Hadley, MA
09.2020 - 10.2020
- Supervised Zoom learning for one 7 year old boy in 2nd grade.
- Engaged in fun, outdoor activities during recess breaks.
- Flexible schedule and accommodated to the family’s needs.
- Assisted with snack time.
Student Teacher Intern
The Parkside School
New York, NY
07.2020 - 08.2020
- The Parkside School a small, special education elementary school in NYC.
- I participated as an intern/ student teacher in their 6 week summer program over Zoom.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Created and developed lesson plans according to students' academic needs, including both group and individual work.
Usher, UMass Amherst Fine Arts Center
Amherst, MA
09.2019 - 03.2020
- Directed ticket holders to seats and facility locations.
- Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
- Greeted and collected tickets of patrons at fine arts events.
- Assisted patrons with seating by giving directions and lighting paths.
- Reviewed tickets for authenticity and applicability to particular event.
- Sold admission, processed payments and issued tickets.
- Greeted customers with smile and provided friendly, knowledgeable service.
Support Worker
Turning Point
London
06.2019 - 08.2019
- Shadowed comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Observed individual treatment goals based on history and diagnosis.
- Collected urine samples to test for substance use.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Cashier
Dick's Sporting Goods
Amherst, MA
11.2018 - 01.2019
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Assisted customers with locating and choosing merchandise in any store department.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Preschool In Peru
08.2018 - 08.2018
- Led activities that developed students' physical, emotional and social growth.
- Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
- Created learning and content strategies to meet needs of mentally and physically disabled students.
- Nurtured supportive learning environment, often used as model for other classrooms.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Teacher's Aide
Meadowlark Childcare Center
Northampton, MA
06.2018 - 08.2018
- Provided diverse assistance to teachers, including clerical support, classroom management and document coordination.
- Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Worked with individual students to provide personalized educational, behavioral and emotional support.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Cashier Sales Associate
UMASS Store
Amherst, MA
04.2017 - 06.2017
- Engaged with customers in a sincere and friendly manner.
- Responded to customer questions and requests in a prompt and efficient manner.
- Answered customer telephone calls promptly and in an appropriate manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Verified that all customers received receipts for their purchases.
Sales Specialist
Victoria's Secret & PINK
Holyoke, MA
03.2016 - 07.2016
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Asked open-ended questions to assess customer needs.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Provided ongoing guest service, including giving fashion advice.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Monitored entrances, exits and fitting rooms for signs of theft.
Education
Bachelor of Arts - Psychology
University of Massachusetts Amherst
Amherst, MA12.2020
Skills
- Active listening skills
- Strong verbal communication
- Excellent work ethic
- Positive and friendly
- People-oriented
- Customer service
Timeline
Elementary School Volunteer/Substitute Teacher
The Parkside School
09.2021 - Current
Camp Counselor
Camp Romaca
06.2021 - 08.2021
Babysitter
10.2020 - 10.2020
Babysitter
Jess Nardizzi and Hope LaDue
09.2020 - 10.2020
Student Teacher Intern
The Parkside School
07.2020 - 08.2020
Usher, UMass Amherst Fine Arts Center
09.2019 - 03.2020
Support Worker
Turning Point
06.2019 - 08.2019
Cashier
Dick's Sporting Goods
11.2018 - 01.2019
Preschool In Peru
08.2018 - 08.2018
Teacher's Aide
Meadowlark Childcare Center
06.2018 - 08.2018
Cashier Sales Associate
UMASS Store
04.2017 - 06.2017
Sales Specialist
Victoria's Secret & PINK
03.2016 - 07.2016
Bachelor of Arts - Psychology
University of Massachusetts Amherst