Melanie Beeler
Jamestown
Summary
Professional, experienced staff member prepared for this role. Strong focus on team collaboration and achieving results. Reliable and adaptable with changing needs. Skilled in communication, problem-solving, and time management. Known for integrity, efficiency, and proactive approach to challenges.
Overview
9
9
years of professional experience
Work History
Contract Staff
Tennessee Department Of Human Services
12.2022 - Current
- Covered the front as needed, answering phones, greeting and assisting clients, making copies, submitting applications, verifications, and other documents.
- Rescheduling SNAP and TANF appointments on daily assignments on Excel and Google Documents.
- Indexing documents to the correct cases and workers.
Member Services Representative
Conduent
10.2022 - 12.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
Merchandiser
Plant Partners
04.2021 - 10.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Worked outdoors in weather conditions to care for plants and serve customers.
Bakery Worker
Corky's Kitchen & Bakery
11.2019 - 03.2020
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and making pie fillings from scratch.
Cashier
Kelley's Country Cookin'
01.2018 - 03.2018
- Answered phones ant took to go orders.
- Kept to go areas clean and stocked to increase efficiency while working the front and helping with tables.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Theatre Usher
Premier Cinema 6
05.2017 - 08.2017
- Greeted customers with smile and provided friendly, knowledgeable service.
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
- Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
Photographer
Space Center Houston
06.2016 - 02.2017
- Digitally edited photos to enhance appearance.
- Took photos from different angles and perspectives to capture perfect images.
- Distributed pictures to tourists.
Education
High School Diploma -
Pearland High School
Pearland05-2017
Skills
- Data entry
- Customer service expertise
- Computer proficiency
- Conflict resolution
- Microsoft outlook
- Appointment scheduling
- Documentation
Timeline
Contract Staff
Tennessee Department Of Human Services
12.2022 - Current
Member Services Representative
Conduent
10.2022 - 12.2022
Merchandiser
Plant Partners
04.2021 - 10.2022
Bakery Worker
Corky's Kitchen & Bakery
11.2019 - 03.2020
Cashier
Kelley's Country Cookin'
01.2018 - 03.2018
Theatre Usher
Premier Cinema 6
05.2017 - 08.2017
Photographer
Space Center Houston
06.2016 - 02.2017
High School Diploma -
Pearland High School
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