Melanie Bieniek
Barrington,NH
Summary
Detail-oriented Medical and Health Services Director passionate about facilitating excellent patient care. Adept at growing volume and practices. Motivated team builder and supervisor focused on driving team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Director of Rehabilitation Services
Frisbie Memorial Hospital
Rochester, NH
03.2017 - Current
- Built an Inpatient Rehab Acute Unit from start to finish in less then 5 months.
- Promoted new program development with focus on functional outcomes to improve quality of life of patients served.
- Created reports summarizing outcomes achieved through utilization of rehabilitation programs offered by the organization.
- Collaborate with other HCA IP Rehab units and post acute corporate resources on best practice standards, adopting/implementing at Frisbie IP Rehab.
- Increased weekly average patient visit - admit volume through efficient scheduling along with identification and targeting of at-risk patients and community outreach.
- Oversee the day-to-day operations of the rehabilitation department, including staff supervision and program development.
- Collaborated with physicians, nurses, therapists, case managers and other healthcare professionals to coordinate patient care.
- Administered proper oversight of overtime, productivity and staff utilization to optimize revenue and profitable growth.
- Coordinated community outreach activities designed to increase awareness of available rehabilitative services.
- Evaluated performance metrics on a regular basis in order to measure effectiveness of rehab programs offered by the organization reporting out in a monthly MOR to corporate and facility admin.
- Oversight of leadership and best practice standards of our two OP Orthopedic Clinics as of July, 10th 2023
Manager of Rehabilitation Services
Concord Hospital
Concord , NH
01.2001 - 03.2017
- Created a low back pain initiative with hospital wide involvement reducing imaging, narcotic use and readmission rates to the hospital.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed annual goals for each department based on market trends and competitor analysis.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Organized team activities to build camaraderie and foster excellent workplace culture, communication.
- Implemented annual lean initiative projects to reduce waste and increase efficiencies.
- Worked along side physicians supporting rehabilitation needs and orthopedic training.
- Adjunct professor for Concord Hospital at Franklin Pierce University.
- Published research journals in JOSPT - research conducted at Concord Hospital.
Education
Doctorate in Physical Therapy -
University of Massachusetts - Lowell
Lowell, MA05-2000
Skills
- Completed HCA Director Leadership Institute Academy Training - March 2023
- Strategic Planning
- Marketing
- Operations Management
- Project Management
Affiliations
- Community Volunteer work for Frisbie Memorial Hospital
Accomplishments
- Was the recipient of the Frist Employee of the year award at Frisbie 2023
Certification
- NH Licensed Physical Therapist
- Board Certified Orthopedic Specialist
- Certified Lymphedema Therapist
References
References available upon request.
Timeline
Director of Rehabilitation Services
Frisbie Memorial Hospital
03.2017 - Current
Manager of Rehabilitation Services
Concord Hospital
01.2001 - 03.2017
Doctorate in Physical Therapy -
University of Massachusetts - Lowell
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