Richard Biggs Jr
Sitka,AK
Summary
With a proven track record at Nana Management Services, I enhanced facility cleanliness and efficiency through innovative janitorial procedures and effective team leadership. Skilled in cleaning expertise and clear communication, I excel in environments requiring attention to detail and problem-solving. My approach has consistently improved operational standards and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Janitorial Lead
Nana Management Services
08.2024 - Current
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
Warehouse specialist
Fortress Of The Bear
04.2024 - 08.2024
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Grounds Crew Member
City of Sitka
05.2023 - 08.2023
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Promoted teamwork among crew members through clear communication and cooperation during project execution.
- Improved safety on the grounds by promptly removing debris and maintaining walkways.
Sexton/Grounds Crew Worker
Yard Chief
10.2017 - 09.2022
- Facilitated communication between families, funeral directors, monument dealers, and other relevant parties during burial arrangements process.
- Improved visitor experiences by promptly addressing concerns and providing excellent customer service.
- Maintained detailed records of plot ownership, interments, and memorial installations for accurate documentation.
- Implemented innovative burial techniques that maximized space utilization while preserving the integrity of existing gravesites.
Education
Yes - Power Plant Operator
08.1991
Yes - Basic
05.1991
Skills
- Cleaning expertise
- Chemical handling
- Restroom cleaning
- Sanitation standards
- Green cleaning
- Basic repairs
- Waste management
- Janitorial process improvement
- Detail-oriented
- Pressure washing
- Floor maintenance
- Clear communication
- Problem-solving
Timeline
Janitorial Lead - Nana Management Services
08.2024 - Current
Warehouse specialist - Fortress Of The Bear
04.2024 - 08.2024
Grounds Crew Member - City of Sitka
05.2023 - 08.2023
Sexton/Grounds Crew Worker - Yard Chief
10.2017 - 09.2022
VTech - Yes, Power Plant Operator
Sitka High School - Yes, Basic
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