Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Melanie Black

Ennis

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Seasoned Secretary with several years of experience in high-volume office settings. Strong regulatory knowledge, multitasking abilities, and independent thinking skills. Well-organized and hardworking with adaptability and responsiveness for changing demands. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every parent/student a positive experience.

Overview

19
19
years of professional experience

Work History

PEIMS/Secretary to the Principal

Ennis ISD
Ennis
06.2006 - Current
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Maintained office supplies inventory and ordered materials as needed.
  • Supported data entry tasks for student information management through the Skyward system.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Greeted visitors and directed to appropriate location or person.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Sent and distributed mail and parcels.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Reviewed invoices for accuracy before submitting them for payment processing.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Drove customer feedback to deliver information to management for corrective action.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Education

Some College (No Degree) -

Navarro College
Corsicana, TX

Skills

  • Data entry
  • Document management
  • Inventory tracking
  • Purchase Orders
  • Customer service
  • Telephone communication
  • Professional demeanor
  • Multilevel organization
  • Reception functions
  • Report generation
  • Multi-line phone systems
  • Red Rover time keeping (New this year) We did use AESOP
  • Help out wherever I am needed Even in the cafeteria, helping out with the students
  • Confidentiality
  • Filing experience
  • Office staff leadership
  • Inter-office communications
  • Travel arrangements
  • Teacher relations
  • HIPAA guideline compliance
  • Supply restocking

References

References available upon request.

Timeline

PEIMS/Secretary to the Principal

Ennis ISD
06.2006 - Current

Some College (No Degree) -

Navarro College

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