Dynamic professional with a proven track record at Warlord Clothing, excelling in customer service and sales strategy implementation. Recognized for enhancing client satisfaction through effective problem resolution and strong communication skills. Adept at inventory management and maintaining a clean, organized work environment, driving continuous improvement and operational efficiency.
Overview
8
8
years of professional experience
Work History
Gig Worker
Instacart
05.2020 - Current
Followed instructions and procedures to complete assigned tasks.
Worked fast to complete tasks and meet daily deadlines.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cleaned and straightened work areas to maximize productivity and safety.
Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Evaluated customer needs and feedback to drive product and service improvements.
Sales Manager
Warlord Clothing
05.2019 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Built long-lasting client relationships through excellent customer service and consistent followups.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Attended industry events and conventions to expand sales opportunities.
Did daily inventory rotations and counts.
Ordered a new product for the sales floor.
Hospitality Worker
The Threshing Floor Ministries
06.2017 - Current
Greeted guests with friendly and loving care in order to make them feel at home and welcome.
Prepared food and beverages for 20 to 100 guests.
Collaborated with core group members in order to fulfill all ministry needs.
Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
Enhanced guest relations by providing caring service and promptly addressing concerns.
Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
Reduced risks by maintaining clean and organized work environment.
Built strong relationships with local businesses to work alongside and be more effective in the community.
Created an environment that ministers to the heart of those who may not want to attend a typical large church.
Education
General
Riverside Adult Education
Riverside, United States
06-1998
Skills
Service excellence
Worksite upkeep expertise
Customer service expertise
Effective problem resolution
Inventory management
Maintenance
Excellent communication
Self motivation
Reliability
Time management
Adaptability
Team building
Professionalism
Interests
Music, I am in a christian Hardcore band ,we do alot in our local scene to establish relationships and to give hope
touring and traveling with our ministry and band
I enjoy helping others and giving back to the community
Offering time and support to shelters for the homeless, women, and animals
Youth mentor, providing guidance and support to empower the next generation of leaders