MELANIE BRIDGEMOHAN
Wingate,NC
Summary
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
7
7
years of professional experience
Work History
Pharmacy Intern
CVS Health
08.2020 - Current
- Implemented process improvements that streamlined workflow and reduced prescription wait times.
- Managed inventory levels, ensuring optimal stock of pharmaceuticals and supplies.
- Contributed to pharmacy team cohesiveness by offering support and guidance to fellow interns, creating a positive work environment for all staff members.
- Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.
- Collaborated with cross-functional teams to streamline supply chain operations and enhance product flow.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Developed and implemented performance improvement plans to enhance team productivity and operational efficiency.
- Collaborated with cross-functional teams to align marketing strategies with district goals and local market needs.
- Spearheaded inventory management initiatives, optimizing stock levels and reducing shrinkage across the district.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Collaborated with healthcare providers to resolve billing discrepancies and ensure timely payments.
- Reviewed and processed reimbursement claims for accuracy and compliance with policies.
- Managed claims processing to ensure timely and accurate resolution for policyholders.
Store Manager
CVS Health
05.2019 - Current
- Operated point-of-sale systems accurately, processing transactions efficiently while minimizing errors.
- Provided exceptional customer service, ensuring positive shopping experiences and fostering customer loyalty.
- Analyzed sales trends to identify opportunities for improvement in inventory management and product placement.
- Led training programs for new hires, fostering a culture of operational excellence and teamwork.
Education
Bachelor of Science - Pharmaceutical Sciences
Massachusetts College of Pharmacy And Health Sciences
Boston, MA05-2025
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High Tech High School
North Bergen, NJ01.2017
Skills
- Operations management
- Sales management
- Customer relations
- Leadership skills
- Order fulfillment
- Inventory control
Timeline
Pharmacy Intern
CVS Health
08.2020 - Current
Store Manager
CVS Health
05.2019 - Current
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High Tech High School
Bachelor of Science - Pharmaceutical Sciences
Massachusetts College of Pharmacy And Health Sciences