Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Melanie Brown

Rio Rancho,New Mexico

Summary

Dynamic business owner with a proven track record at Paychex, Inc., excelling in financial management and client relations. Successfully developed strong client relationships, driving repeat business and referrals. Expert in budgeting and compliance, ensuring accurate financial reporting while implementing effective marketing strategies to enhance brand visibility.

Overview

18
18
years of professional experience

Work History

Owner

Brown Bee Bookkeeping
04.2024 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting and financial reporting
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established foundational processes for business operations.
  • Maintained and processed invoices, deposits, and money logs.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.

Senior Payroll Specialist

Paychex, Inc
06.2007 - 09.2010
  • Partnered with benefits administration team to integrate benefit deductions into the payroll system seamlessly.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Adjusted tax withholdings according to employee requests while adhering to federal regulations thus avoiding penalties or fines.
  • Ensured compliance with federal and state regulations by staying current on tax laws and filing requirements.
  • Worked in small group to provide specialized help on amending returns and other more complicated projects to allow others to focus on day to day work.

Education

Associate of Applied Science - Applied Business Management

BYU Idaho
Rexburg, ID (Online)
10-2025

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Business management
  • Financial management

Accomplishments

  • Completed all quarterly payroll tax reconciliations, including 941s, FUTA and SUTA and annual W-2 filings.
  • Consistently received positive performance reviews.
  • Consistently received a 100% customer satisfaction rate.

Timeline

Owner

Brown Bee Bookkeeping
04.2024 - Current

Senior Payroll Specialist

Paychex, Inc
06.2007 - 09.2010

Associate of Applied Science - Applied Business Management

BYU Idaho