Melanie Bubak
Willis
Summary
Results-driven professional with a solid background in managing office operations and ensuring organizational efficiency. Proficient in fostering team collaboration and seamlessly adapting to changing needs. Recognized for expertise in process improvement and resource allocation, valued for reliability and results orientation.
Overview
6
6
years of professional experience
Work History
Office Operations Manager
DaBella
Houston, United States
01.2022 - Current
- Oversee daily general administrative duties, including data entry, scanning, and document management
- Maintain regular communication with homeowners, installers, and internal teams, providing updates on project progress and timing
- Proactively address potential issues
- Provide support to colleagues when needed, assisting with workload balancing and ensuring team objectives are met
- Coordinate with project managers to increase understanding of projects and to improve the quality of the project paperwork
- Ensure compliance with company policies and procedures, communicate expectations, and maintain awareness of regulatory requirement
- Review contractors and agency test results
Multi Location Manager
Buff City Soap
Colorado Springs, United States
01.2019 - 10.2021
- Monitor the day-to-day operations and performance of 2 locations in Colorado Springs
- Aided in the ongoing improvement of processes and policies in support of Buff City Soap's mission
- Ensure all company policies and procedures are followed at the store level
- Review financial information and adjust operational budgets to promote profitability
- Lead and complete special projects as assigned
- Offered support and coaching to store-level employees and management; motivate, inspire, and retain staff
- Network and hire top talent; Developed a succession plan for the stores
- Coached and developed team members
- Lead initiatives that had a significant impact on helping Colorado Springs stores achieve goals
- Lead the way in community involvement, demonstrating our core values, and living our brand
- Curate a culture of delight, surprise, and wonderment for our customers and employees
Education
High School Diploma -
Sealy High School
Sealy TX05-2007
Skills
- Project Coordination
- Inventory Planning
- Organizational leadership
- Staff training
- Office administration
- Time management
- Decision-making
- Multitasking and organization
- Customer relations
- Customer service
Personal Information
Title: Office Manager
Timeline
Office Operations Manager
DaBella
01.2022 - Current
Multi Location Manager
Buff City Soap
01.2019 - 10.2021
High School Diploma -
Sealy High School