Melanie Campbell
Mansfield
Summary
Dynamic nursing leader with a proven track record, enhancing patient care through innovative protocols and multidisciplinary collaboration. Skilled in quality improvement and employee coaching, I foster professional development while ensuring compliance with healthcare regulations. Committed to optimizing clinical operations and driving positive patient outcomes in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Director of Nursing
Allegiance Healthcare
12.2024 - 04.2025
- Oversaw nursing staff scheduling to ensure optimal coverage and efficient workflow.
- Implemented patient care protocols to enhance quality and safety standards.
- Collaborated with interdisciplinary teams to improve patient outcomes through coordinated care strategies.
- Developed training programs for nursing staff, focusing on skill enhancement and compliance with healthcare regulations.
- Monitored patient care metrics to identify areas for continuous improvement in service delivery.
- Facilitated communication between nursing staff and administration to address operational challenges effectively.
- Evaluated nursing practices and policies, recommending adjustments based on best practices and regulatory changes.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Performed rounds to observe care and interview staff, residents, and families.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Identified department issues to recommend corrective actions.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Ordered all pharmacy supplies and kept check on inventory levels.
Director of Nursing
Signature Healthcare - Skilled Nursing Facility
09.2024 - 12.2024
- Advised on resource allocation and budgeting to optimize departmental performance and efficiency.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Oversaw nursing staff scheduling to ensure optimal coverage and efficient workflow.
- Collaborated with interdisciplinary teams to improve patient outcomes through coordinated care strategies.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Performed rounds to observe care and interview staff, residents, and families.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Identified department issues to recommend corrective actions.
Director of Nursing
Mansfield Memorial Homes Inc
05.2024 - 08.2024
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
- Evaluated work performance of nursing personnel to determine wage increases and implement discipline.
- Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Implemented patient care protocols to enhance quality and safety standards.
- Developed training programs for nursing staff, focusing on skill enhancement and compliance with healthcare regulations.
- Facilitated communication between nursing staff and administration to address operational challenges effectively.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
Director of Patient Services
Central Star Home Health
07.2023 - 05.2024
- Developed and implemented patient care protocols to enhance service delivery and compliance.
- Collaborated with interdisciplinary teams to coordinate comprehensive patient assessments and care plans.
- Monitored patient satisfaction metrics to identify areas for service improvement and staff training needs.
- Streamlined communication processes between patients, families, and healthcare providers to foster engagement.
- Conducted regular performance evaluations for staff, providing feedback to improve service quality and efficiency.
- Ensured adherence to healthcare regulations and standards, enhancing organizational reputation in patient care delivery.
- Identified areas for improvement through regular program evaluations, making adjustments as needed based on findings.
- Improved staff efficiency through the development of comprehensive training programs and performance evaluation systems.
- Enhanced patient satisfaction by implementing innovative care strategies and streamlining service delivery processes.
- Spearheaded initiatives focused on increasing employee engagement levels, ultimately improving staff retention rates within the organization.
- Oversaw compliance efforts related to state regulations and guidelines governing healthcare organizations.
- Mentored and coached staff members, fostering professional growth and development opportunities.
Director of Nursing
Centerburg Pointe- Saber Healthcare
07.2022 - 07.2023
- Established new policies and updated existing policies to improve standard of care for patients.
- Evaluated work performance of nursing personnel to determine wage increases and implement discipline.
- Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
- Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Monitored patient care metrics to identify areas for continuous improvement in service delivery.
- Evaluated nursing practices and policies, recommending adjustments based on best practices and regulatory changes.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Oversaw nursing staff scheduling to ensure optimal coverage and efficient workflow.
- Collaborated with interdisciplinary teams to improve patient outcomes through coordinated care strategies.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Performed rounds to observe care and interview staff, residents, and families.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Identified department issues to recommend corrective actions.
- Developed training programs for nursing staff, focusing on skill enhancement and compliance with healthcare regulations.
- Facilitated communication between nursing staff and administration to address operational challenges effectively.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
Director of Patient Services/Case Manager
Central Star Home Health
08.2019 - 06.2022
- Developed patient care protocols enhancing service delivery across multiple teams
- Streamlined patient intake processes, reducing wait times and improving satisfaction
- Implemented training programs for staff on regulatory compliance and best practices
- Collaborated with multidisciplinary teams to optimize care coordination efforts
- Oversaw performance evaluations, fostering professional development among staff members
- Facilitated communication between patients and healthcare providers to enhance overall experience
- Promoted interdisciplinary collaboration among healthcare providers, enhancing the continuity of care for patients across various service lines.
- Streamlined communication between departments, resulting in more efficient care coordination and an improved overall patient experience.
- Developed strong relationships with multidisciplinary teams, promoting a collaborative approach to patient care.
- Developed and implemented individualized service plans to address client needs.
- Monitored client progress and adjusted interventions based on feedback and outcomes.
- Educated clients on available resources and support systems within the community.
- Conducted regular follow-ups to ensure continuity of care and service effectiveness.
- Maintained accurate documentation of case notes and service delivery in compliance with regulations.
Education
Associate of Applied Science -
North Central State
Mansfield, Ohio06-2010
Skills
- Nurse education and training
- Leadership and guidance
- Quality improvement
- Strong work ethic
- Professional development
- Process improvements
- Policies compliance enforcement
- Clinical operations management
- Healthcare regulations compliance
- Long-term care
- Critical thinking
- Employee coaching
- Policy development
- Clinical documentation
- Multidisciplinary team collaboration
- Issue resolution
- Multidisciplinary collaboration
- Effective multitasking
Timeline
Director of Nursing
Allegiance Healthcare
12.2024 - 04.2025
Director of Nursing
Signature Healthcare - Skilled Nursing Facility
09.2024 - 12.2024
Director of Nursing
Mansfield Memorial Homes Inc
05.2024 - 08.2024
Director of Patient Services
Central Star Home Health
07.2023 - 05.2024
Director of Nursing
Centerburg Pointe- Saber Healthcare
07.2022 - 07.2023
Director of Patient Services/Case Manager
Central Star Home Health
08.2019 - 06.2022
Associate of Applied Science -
North Central State
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