Melanie Cardenas

Hours Per Week: 40 Salary: $40,053

• Proven ability to learn quickly and adapt to new situations.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.
• Cultivated interpersonal skills by building positive relationships with others.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Skilled at working independently and collaboratively in a team environment.

Hours per week: 35 Rate: 7.25

Duties:

• Delegated daily tasks to team members to optimize group productivity.
• Enforced company policies and procedures to strengthen operational standards across departments.
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Delegated tasks to team members based upon skill level and to achieve organizational goals.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.

Hours per week: 25-30 Rate: 7.25-8

Duties:

• Fostered positive employee relationships through communication, training and development coaching.
• Oversaw daily workloads and workflow for smooth operations.
• Coached team for success by using corrective action processes.
• Delegated work assignments and prioritized tasks.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Entered information into system to update status reports.
• Participated in physical inventory counts to keep information accurate and current.
• Printed accurate labels and applied to boxes, crates and containers prior to shipment.

Hours per Week: 20-22 Rate: $2.15 + tips

• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Monitored dining room for cleanliness and proper set-up at all times.
• Stayed informed about daily specials, new menu items, promotions.
• Checked food before serving it to customers.
• Greeted guests and provided menus.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Performed mostly closing duties such as cleaning up the dining area and restocking supplies.
• Took orders from customers accurately and in a timely manner.
• Helped food runners deliver food orders promptly and courteously if I noticed they needed help.
• Operated POS terminals and handhelds to input orders, split bills and calculate totals.

Hours per week: 30-40, Rate: $12.50-$14.08

Duties:

• Bird Specialist, Certified Trainer, and member of the Caniac Safety Unit
• Provide constructive feedback and one-on-one coaching to employees.
• Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Display strong telephone etiquette, effectively handling difficult calls.
• Motivate and encourage team members to communicate more openly and constructively with each other.
• Approach new people with enthusiasm and friendliness
• Stay up to date on the requirements of all team positions to optimize training.
• Identify the needs of customers promptly and efficiently.
• Maintain updated knowledge through continuing education and advanced training.
• Provide written evaluations of employee performance to management.
• Document performance, safety and customer service needs to improve operations.
• Led other crew members to work as a team to get tasks done.
• Multitask effectively to handle administrative, operational and customer issues for multiple upcoming e