Melanie Cartledge
Phenix City,AL
Summary
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Handle multiple projects simultaneously with a high degree of accuracy. Looking to start a new career where I can utilize my experience and knowledge.
Overview
30
30
years of professional experience
Work History
Property Manager
Woodruff Property Management- The Lodge Apartments
03.2011 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Maximized rental income while minimizing expenses through effective planning and control.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Followed up on delinquent tenants and coordinated collection procedures, dispo's and evictions.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Sales Representative
Georgia Freight Home Furnishings
09.1993 - 03.2011
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
- Managed efficient cash register operations.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Managed customer accounts to secure customer satisfaction and repeat business.
Education
High School Diploma -
Kendrick High School
Columbus, GA06.1989
Skills
- Compliance Monitoring
- Staff Management
- Vendor Management
- Tenant and Eviction Laws
- Administrative Support
- Financial Budgeting and Reporting
- Fair Housing Mandates
- Exceptional Oral and Written Communication Skills
- Attention to Detail
- Decision Making
- Software Utilization
- Property Inspections
- Budgeting and Financial Reporting
- Computer Proficiency
- Problem Solving
- Complaints Investigation
- Violation Resolution
- Data Entry
- Tracking Operating Expenses
Accomplishments
- Oversaw multiple residential family properties totaling over 237 individual units.
- Supervised team of 5 staff members.
- Georgia Apartment Association Fair Housing Course
Timeline
Property Manager
Woodruff Property Management- The Lodge Apartments
03.2011 - Current
Sales Representative
Georgia Freight Home Furnishings
09.1993 - 03.2011
High School Diploma -
Kendrick High School
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