Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melanie Casanova

Reisterstown,MD

Summary

Proven professional with extensive experience in client-facing roles, notably as a Barber for Myself and a Housekeeping Cleaner at Doddi Samuel. Excelled in maintaining high cleanliness standards and client satisfaction, achieving significant customer retention through advanced communication and sanitation practices. Skilled in equipment maintenance and team collaboration, consistently enhancing guest experiences and workplace efficiency. Possessing reliable and upbeat demeanor, demonstrating keen eye for cleanliness and organization. Familiar with sanitation practices and effective at using cleaning tools and supplies to maintain spotless and inviting environments. Dedicated to creating positive impact by ensuring spaces are hygienic and presentable.

Overview

2
2
years of professional experience

Work History

Barber

Myself
04.2022 - Current
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Styled hair according to customer preferences.
  • Consistently received positive performance reviews from guests.

Housekeeping Cleaner

Doddi Samuel
11.2022 - 05.2024
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.

Education

Associate of Science - Occupational Therapy

The Community College of Baltimore County
Catonsville, MD
06.2026

Skills

  • Quick Learner
  • Team Collaboration
  • Customer safety
  • Verbal communication strength
  • Advanced communication skills
  • Cleaning and sanitation
  • Appointment Scheduling
  • Equipment Maintenance

Languages

Spanish
Native or Bilingual

Timeline

Housekeeping Cleaner

Doddi Samuel
11.2022 - 05.2024

Barber

Myself
04.2022 - Current

Associate of Science - Occupational Therapy

The Community College of Baltimore County
Melanie Casanova