Experienced business owner with 1+ of delivering high-quality customer service, managing client relationships, and resolving customer concerns. Eager to transition into a customer service representative role so I can use my excellent problem-solving and communication skills.
Overview
1
1
year of professional experience
Work History
Owner/operator
Magic Hands Commercial Cleaning LLC
Las Vegas, USA
08.2023 - Current
Currently managing and providing services to 7 clients, ensuring high levels of satisfaction through clear communication, prompt resolution of issues, and personalized service.
Retained 100% of clients over 12 months by offering specialized services and maintaining regular communication, resulting in positive feedback
Successfully resolved 95% of customer complaints upon first contact by offering prompt follow-up and customized solutions, leading to a significant drop in escalations and recurring issues.
Managed all aspects of business operations including client acquisition, service delivery, scheduling, and financial management
Bold.pro uses cookies as well as our third-party affiliates. When you use our website, you understand that we collect personal data to improve your experience. Learn more