Melanie Caston
Keizer,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Patient Coordinator
Keizer Vision Source
07.2020 - Current
- Documented and managed patient information in computer system
- Applied HIPAA privacy and security regulations while handling patient information
- Respond to patient concerns and inquiries professionally and efficiently
- Call insurance companies and verify patient coverage
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Worked with patients to schedule tests and procedures.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Followed up with patients to reschedule missed appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Human Resources Specialist
Target, Keizer
01.2006 - 01.2020
- Set and assign daily routines and manage weekly routines are intact and support is available
- Sorted, filed and retrieved human resources files in both hard copy and computerized
- Maintain strong organization and communication skills
- Performed miscellaneous office duties as required, including answering phones, making copies and sending correspondence
- Assists with day to day operations of HR office while providing high level customer service to all team members and leaders
- Support training needs and advocate for continuous learning.
- Hired employees and initiated new hire paperwork process.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Reviewed and screened applicant resumes to identify qualified candidates
- Oversaw and managed hiring process and assisted human resources
Skills
- Computer skills
- Customer Service
- Effective Communication Skills
- Attention to detail
- Decision making
- Flexible schedule
- Good work ethic
- Friendly, positive attitude
- Insurance Practices
- Explaining Patient Benefits
Timeline
Patient Coordinator
Keizer Vision Source
07.2020 - Current
Human Resources Specialist
Target, Keizer
01.2006 - 01.2020
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