Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Melanie Chamberlain

Lady Lake,FL

Summary

Customer-focused and detail-oriented professional with over 10 years of experience in retail and sales. Ability to enhance customer satisfaction through effective communication and teamwork. Bilingual in English and Spanish, skilled in inventory and merchandising, consistently driving positive shopping experiences.

Overview

15
15
years of professional experience

Work History

Customer Service Representative

Walgreens
08.2020 - Current

- Deliver consistent, high-quality customer service in a fast-paced retail environment.

- Manage cash register transactions.

- Assist customers with product selection promotions, and photo services.

- Resolve customer concerns efficiently to ensure positive experiences.

- Maintain organized, well-stocked sales areas in compliance with company standards.

Sales Associate

Macy’s
09.2014 - 02.2020

- Assist customers with merchandise selection.

- Maintained strong product knowledge to answer questions and recommend appropriate items.

- Managed cash register.

- Organized merchandise displays to enhance visual appeal and sales.

- Assisted team members during busy hours to ensure smooth store operation.

Cashier

Super Target
09.2010 - 08.2011

- Managed cash register.

- Maintained knowledge of generic and brand products to assist customers.

- Processed customer purchases quickly and accurately.

- Organized merchandise displays to boost the sales daily.

Education

Cosmetology

Modern Hairstyling Institute
Bayamon, PR

High School Diploma -

Francisco Manrique Cabrera
Bayamon, PR

Tourism, Hotels And Conventions

Century College
San Juan, PR

Skills

- Customer service and sales support

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative

Walgreens
08.2020 - Current

Sales Associate

Macy’s
09.2014 - 02.2020

Cashier

Super Target
09.2010 - 08.2011

Cosmetology

Modern Hairstyling Institute

High School Diploma -

Francisco Manrique Cabrera

Tourism, Hotels And Conventions

Century College
Melanie Chamberlain