Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Christensen

Commerce,MI

Summary

Skilled Medical Receptionist with a proven track record, showcasing strong multitasking skills and exceptional customer service etiquette. Excelled in front desk operations, seamlessly managing patient appointments and documentation. Demonstrated ability to enhance patient experience and operational efficiency, with a knack for quickly mastering new technologies and procedures.

Overview

10
10
years of professional experience

Work History

Medical Receptionist

IHA Orthopedic Surgery
11.2023 - Current

I greet patients as they come in. I check in and out the patients. I complete documentation that is needed to check in or leave of absence. I also help with faxing and scanning. I also assist patient with scheduling follow up appointments and injections.

Server

The Library Sports Bar and Grill
10.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs. Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions. Worked with POS system to place orders, manage bills, and handle complimentary items.

Medical Receptionist

Ear Nose And Throat Consultants And Hearing Services
08.2017 - 10.2023

I check in and out all patients. I did the supply ordering for the novi office. I was also in charge of checking insurances for the doctors on the novi location. I started at the company as a oto tech and was able to perform hearing tests and clean/repair hearing aids.

Oto Technician

Michigan Ear Institute
12.2014 - 08.2017

I performed hearing tests on patients. I also cleaned and repaired hearing for the patients that needed it.

Education

Diploma -

South Lyon High School
South Lyon, MI
06.2008

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Strong multitasking skills

Timeline

Medical Receptionist

IHA Orthopedic Surgery
11.2023 - Current

Server

The Library Sports Bar and Grill
10.2021 - Current

Medical Receptionist

Ear Nose And Throat Consultants And Hearing Services
08.2017 - 10.2023

Oto Technician

Michigan Ear Institute
12.2014 - 08.2017

Diploma -

South Lyon High School
Melanie Christensen