Dynamic professional with a proven work history, adept in a variety of office skills and enhancing customer satisfaction. Excelled in handling specialized VA documentation and fostering positive patient interactions. Demonstrated proficiency in Microsoft Office, Excel as well as specialized medical office programs. Has great communication skills, contributing to a streamlined office environment and welcoming interactions.
A. Schedules, greets, registers and instructs patients for appointments in a friendly and courteous manner.
B. Answers multi-line telephone promptly and courteously. Routes calls and takes messages as necessary.
C. Collects payments, totals daily receipts and balances deposit.
D: Maintains availability and accuracy of medical records by promptly filing lab and x-ray reports and other relevant documents.
E. Responsible for documentation for enrolling Veterans Affairs patients into Community Care program.
A. Schedules, greets, registers and instructs patients for appointments in a friendly and courteous manner.
B. Answers multi-line telephone promptly and courteously. Routes calls and takes messages as necessary.
C. Collects payments, totals daily receipts and balances deposit
D: Maintains availability and accuracy of medical records by promptly filing lab and x-ray reports and other relevant documents.