Melanie Collins
Round Rock,Texas
Summary
Skilled in multitasking, organizational, and interpersonal abilities, significantly improving operational efficiency and client relationships. Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.
Overview
35
35
years of professional experience
Work History
Program Assistant II
Region 13 Education Service Center
09.2010 - Current
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of Special Education Leadership Network meetings and conference and associated activities.
Campus Computer Tech
Denton Independent School District
08.1999 - 08.2010
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Reduced meeting inefficiencies, introducing effective agenda planning techniques.
- Developed user-friendly website for community events, improving local engagement.
- Developed recycling program for electronic waste, promoting environmental responsibility.
- Trained staff members on conducting events and following safety procedures.
- Enhanced team collaboration by leading weekly tech workshops on new software tools.
Secretary
Denton Church of Christ
10.1989 - 08.2010
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
High School Diploma -
Lamar County High School
Vernon, AL06.1977
Skills
- Teamwork and Collaboration
- Multitasking and Organization
- Data Entry
- Scheduling Management
- Creative Problem-Solving
- Staff Support
- Administrative Support
- Database Management
- Interpersonal Skills
- Activity Planning
- Program Administration
- Event Coordination
- Event Planning
Timeline
Program Assistant II
Region 13 Education Service Center
09.2010 - Current
Campus Computer Tech
Denton Independent School District
08.1999 - 08.2010
Secretary
Denton Church of Christ
10.1989 - 08.2010
High School Diploma -
Lamar County High School
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