Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Collins

Norton,OH

Summary

Experienced administrative professional with a proven track record at Grace Church, excelling in data entry and office administration. Recognized for enhancing team collaboration, while effectively managing records and schedules. A dedicated team player, skilled in Microsoft Word and committed to optimizing productivity and communication.

Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

29
29
years of professional experience

Work History

Administrative Assistant of Family Ministry

Grace Church - Norton Campus
09.2021 - Current
  • Contributed to team meetings by taking minutes and tracking action items for follow-up.
  • Developed basic proficiency in office software applications to enhance productivity. Became the new software manager at our campus.
  • Collaborated with colleagues on various administrative tasks, fostering teamwork and communication skills.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information. Entered Attendance for campus groups, worship, Power Kids and Student Ministry.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Ran background check for all volunteer staff. Made sure the information was scanned and put in the proper files.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Daycare Owner/Operator

Owner-Operator
02.2016 - 05.2021
  • Managed daily operations, ensuring compliance with state regulations and safety standards.
  • Developed and implemented age-appropriate curricula enhancing children's cognitive and social skills.
  • Organized fun-filled events and activities for children that promoted learning in an engaging manner.
  • Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Optimized facility space usage by designing creative layouts that maximized play areas while ensuring safety standards were met or exceeded.
  • Coordinated communication with parents, addressing concerns and providing regular updates on child progress.

Self Employed Personal Shopper

Thirty-one Gifts
02.2011 - 01.2016
  • Became a director within the first 10 months. (needed 4 ladies under me)
  • Grew to a team of 40 ladies. Held meetings once a month with another director with 50-60 ladies in attendance.
  • Managed my own website, orders, money and shipping.
  • Curated personalized shopping experiences based on client preferences and lifestyle needs.
  • Developed strong vendor relationships to ensure quality product selection and availability.
  • Attended an annual conference out of state, also went to leadership retreat each year.

Client Support Manager

First Credit, Inc.
11.1996 - 04.2003
  • Began working as an Executive Assistant to the President and he trained me in all 3 companies.
  • Worked alongside the employees in each company learning skills that would teach me how to respond to our clients.
  • Became the Client Support Manager after 2 years. Traveled to different hospitals talking to Presidents and Vice Presidents. Trained the hospital employees on how to use the new software.
  • During my time in office was spent answering client concerns, training employees and filling in at each department as needed.


Education

High School Diploma -

Massillon Christian School
Massillon, OH

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Time management
  • File organization
  • Computer proficiency
  • Documentation and recordkeeping
  • Dedicated team player
  • Attendance record management

Timeline

Administrative Assistant of Family Ministry

Grace Church - Norton Campus
09.2021 - Current

Daycare Owner/Operator

Owner-Operator
02.2016 - 05.2021

Self Employed Personal Shopper

Thirty-one Gifts
02.2011 - 01.2016

Client Support Manager

First Credit, Inc.
11.1996 - 04.2003

High School Diploma -

Massillon Christian School

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