Melanie Colunga

• Maintained professional relationships with drivers and brokers to increase trust, reliability and rapport.
• Searched for loads based on drivers preferences and price ranges and negotiated prices to maximize driver’s earnings.
• Stayed in consistent communication with drivers and brokers to ensure the timely delivery of vehicles.
• Organized permits and documents in files for each company to ease the carrier packet process.
• Handled incoming calls and emails from customers regarding issue with deliveries.

Friendly and amiable with all customers who walked in the store and engaged in conversation during checkout.

• Maintained clean sales floor and straightened and faced merchandise.
• Answered questions about store policies and addressed customer concerns.
• Prepared merchandise for sales floor by pricing or tagging.

• Greeted customers in a friendly manner and informed them on lunch specials. Recommended sandwiches based on their needs and preferences.
• Kept deli area clean by sanitizing counters, machinery, and sweeping floors.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Sliced, weighed, and priced deli meats and cheeses.