Melanie Comito
Lagrange
Summary
Dedicated professional with experience as a Home Health Care Assistant, adept at enhancing client independence and well-being. Proven skills in documentation accuracy and proactive problem-solving. Recognized for exceptional communication and customer service, ensuring seamless coordination among care teams and families. Committed to delivering high-quality support in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Home Health Care Assistant
Self Employed
07.2019 - Current
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintain clear and consistent communication with family members regarding the elderly person’s condition, appointments, and any changes in their care needs.
- Transported clients for medical and personal outings.
Computer Lab Assistant
Lorain County Community College
10.2012 - 08.2015
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices, and software to set up work stations for employees.
- Diagnosed hardware problems and fixed faults or contacted appropriate repair service.
- Supported all computer lab operations.
Hotel Receptionist
Howard Johnson Hotels
08.2006 - 01.2007
- Collected room deposits, fees, and payments.
- Answered numerous phone inquires throughout shift, closely following strict guidelines for customer service and satisfaction.
- Completed late check-ins and directed guests to rooms and facilities.
- Enforced policies and procedures to increase efficiency.
Education
Bachelor of Arts - Social Work
Cleveland State University
Cleveland, Ohio, OHAssociate of Science - Justice Studies
Lorain County Community College
Elyria, OH08-2015
Skills
- Strong ability to manage schedules, prioritize tasks, and keep detailed records
- Experience coordinating between multiple people or departments to complete tasks on time
- Skilled in preparing, reviewing, and organizing documents
- High attention to detail when entering data or checking information for accuracy
- Professional phone and in-person communication skills
- Able to relay information clearly, follow up on issues, and maintain positive customer interactions
Coordination & Organization
Documentation & Accuracy
Communication & Customer Service
- Proactive at identifying obstacles early and finding workable solutions
- Comfortable troubleshooting issues in fast-paced or changing environments
- Experience working with office software, printers, and labels
- Able to learn new systems quickly and follow established procedures
- Reliable, punctual, and able to support coworkers during busy periods
- Flexible with taking on additional tasks as needed
Problem-Solving
Administrative & Technical Skills
Teamwork & Dependability
Timeline
Home Health Care Assistant
Self Employed
07.2019 - Current
Computer Lab Assistant
Lorain County Community College
10.2012 - 08.2015
Hotel Receptionist
Howard Johnson Hotels
08.2006 - 01.2007
Bachelor of Arts - Social Work
Cleveland State University
Associate of Science - Justice Studies
Lorain County Community College